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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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brainocide
post Nov 21 2017, 07:41 PM

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I just upgraded to 100mbps. No sms received, just walk-in to tmpoint then CS said i can upgrade by adding rm10. Thats all. --- Ipoh mali
brainocide
post Nov 22 2017, 08:06 PM

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QUOTE(Icehart @ Nov 22 2017, 04:55 PM)
Anyone receive the 100Mbps upgrade for RM 189 already?
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me. from 199 50mbps thankyou promo to 209. but not bonanza plus. it was other promotion called Retention Year End 2017 (RYE 2017)

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brainocide
post Nov 23 2017, 05:31 AM

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QUOTE(wong_86 @ Nov 21 2017, 09:34 PM)
Reply from TM:

However, TM has launched promotion of Retention Year End sale with additional of RM 10. Please be advise that this offers is for customer's that is as per below package:-

From 5Mbps to 10mbps
From 10Mbps to 30mbps
From 50Mbps to 100mbps

Thus, as per checking in our system, we found that you are currently subscribed to UniFi Pro 100Mbps (Thank You Campaign 2017). Kindly note that this package is highest speed package or plan offered to customer's. Hence, we regret to informed you that this promotions is entitled for 100Mbps user.

Therefore, we appreciate if you may call us at 100 (press 4) or walk in to any nearest TM point for further clarification and assistance regarding this matter. You may search for the nearest TM Point at our website as follows:
https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.aspx

We hope the above explanation clarifies on the matter. We wish to take this opportunity to thank you for your continued patience and understanding as well as extend our appreciation for your continuous support to TM.

You all satisfy ? sad.gifsad.gif  Retention Year End sale ? WT?
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How much u pay since u already 100mbps Thank You Campaign 2017?

QUOTE(theresa000 @ Nov 22 2017, 01:43 PM)
My plan now upgrade to UniFi Advance Plus 50Mbps - RYE 2017
Call to 100 ,CS said the promotion price for 24months only ,monthly pay Rm140 instead of Rm169 for my plan... not make sense at all...So I just closed the call..
How come after upgrade the price lower?
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rm140/169 for 50mbps?

QUOTE(monkeybeh @ Nov 22 2017, 08:21 PM)
wow I couldn't catch up with Unifi promo these days,
We have Bonanza, Bonanza plus, and now this RYE,
how does RYE differs anyway? what's the discount type?
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Not much info from me but u can see other forumer comment above

QUOTE(enduser @ Nov 22 2017, 08:45 PM)
For RYE 2017 yours got 24months discount  or perpetual ? Jumbo pack + free call?
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perpetual, include jumbo pack & aneka, free call not sure include in RM10 or not bcoz i already got free call b4

This post has been edited by brainocide: Nov 23 2017, 05:33 AM
brainocide
post Nov 23 2017, 06:21 PM

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QUOTE(Chrono-Trigger @ Nov 23 2017, 03:37 PM)
Wow, I am paying RM199 for 50mbps and free calls.

After upgrade have to pay RM209  for 100mbps + free calls + jumbopack.

Which means i will be paying RM209 , instead of RM189.00

so unfair  sad.gif
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Me too.

QUOTE(fruitie @ Nov 23 2017, 03:43 PM)
Yes, it is in a mall so it follows mall's operating hours. Everyday.
Yes, my last transaction was a relocation from PJ (Selangor) to Seremban (Negeri Sembilan).
My first transaction was a relocation within PJ.
Complain. Many of us will be paying RM 189 only.
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How many people that early subscription 199 but after complain can get 189? Got chances?

brainocide
post Nov 24 2017, 04:57 PM

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QUOTE(stephantsen @ Nov 24 2017, 04:51 PM)
seems like a lot people are getting the upgrade now. i got mine to. call on saturday
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what is ur package price before and after get 100Mbps?
brainocide
post Nov 28 2017, 08:21 PM

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QUOTE(jonuslee @ Nov 28 2017, 07:46 PM)
U are upgrading to 100mbps?If yes, got promo discount RM150 and unifi special discount RM50 appear on dashboard which total is RM200 discount.
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it depend on ur previous package
brainocide
post Dec 8 2017, 12:07 PM

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QUOTE(jacky91 @ Dec 8 2017, 11:49 AM)
I jumped from 5 > 10 > 30 > 50 > 100

Paying RM230+ per month now... wtf TM?
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50>100 , from thankyousurprise or addon rm10 RYE?
brainocide
post Dec 13 2017, 04:10 PM

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QUOTE(li_hat @ Dec 13 2017, 04:02 PM)
just came back from tm point.

before, my package is unifi advance 30 rm189

now just change to unifi advance 30 rye 139
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How come can downgrade? ur unifi adv 30 before, still got contract or not?

This post has been edited by brainocide: Dec 13 2017, 04:15 PM
brainocide
post Dec 13 2017, 10:40 PM

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QUOTE(voncrane @ Dec 13 2017, 09:23 PM)
All you lucky folks being upgraded to 100Mbps for 189.. I'm still fighting for mine.. TM saying my place is limited to 30 Mbps only cuz high floor.. bla bla.. I say, come upgrade to full fiber la.. We are paying customers.. Giving bs excuses.. Really can't wait for TIME to move in.. gonna pitch.
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QUOTE(llk @ Dec 13 2017, 10:18 PM)
Bro you are not alone, me also no luck. Actually planned to go TMpoint today but due to busy with work in the morning so the plan was scrapped, but i managed to call 100 again and this time CS help me creating a report to their upper level for the request, i don't know this is BS or not but no choice just trust what he said at the moment.
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Still got contract?
brainocide
post Dec 14 2017, 04:43 PM

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QUOTE(SzeMeng76 @ Dec 14 2017, 02:18 PM)
No. my package was from 30MB - RM 169
then thank you suprise to 50MB
now add RM 10 to 100 MB with free Jumbo Pack & STD20 lo.

This time quite fast they update in unifi portal, already updated all except the unifi promo discount, maybe I shall monitor few more days and see  sweat.gif
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How come u can get 30mbps for rm169? majority 30mbps RM179 without free std20
brainocide
post Dec 15 2017, 10:22 AM

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QUOTE(deale30 @ Dec 15 2017, 10:19 AM)
now unifi 30mbs rm139 for new regstration
so i call 100 for any promo or hw i canget the same promo
she said only new customer get that promo..
if i want that promo i must terminate current pakej
so i went to tmpoint to terminate..
then the cs check and give me same promo 139 without terminate current line
+ the price permanent  after 2 years..
only dont have free call..
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Currently still got contract?
brainocide
post Dec 28 2017, 06:57 PM

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Dont forget, pro-rate actually for Jumbo Pack RM60 if before no jumbo pack. New HSI pro-rate charge already covered by previous old HSI charge and some more pro-rate RM10

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