Jan 7 2018, 07:35 PM
QUOTE(bulma06 @ Jan 7 2018, 12:41 PM)
I have complaint 3 times to TM on my unifi wifi issue. They have changed the modem and router. The problem still persist. technician last visit said he change the channel to 11 with 20mhz on 2.4Ghz. Disable 5Ghz.
The wifi still on off. Sometimes internet connected but no internet.
Is this the source of the problem --->TP link AC1200 router.
Any recommendation for better router?
Today I called again the tm helpdesk. ask me on/off modem/router. Refuse to listen to the complaint. Just act like robot. I fxx him and send a complaint email to tm. Really piss
I have the same issue with you... same router tplink AC1200 given by TM. although they change the modem and router (same model), the problem still exist. called unifi CS. They mentioned that my line got disconnected almost 30 times on average per day. still waiting on their deep tech team to investigate the issue... this problem happened since 18 dec 2017....The wifi still on off. Sometimes internet connected but no internet.
Is this the source of the problem --->TP link AC1200 router.
Any recommendation for better router?
Today I called again the tm helpdesk. ask me on/off modem/router. Refuse to listen to the complaint. Just act like robot. I fxx him and send a complaint email to tm. Really piss
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