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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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askm
post Aug 11 2017, 11:55 AM

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anyone experiencing at https://occ.unifi.my webpage of top part menu (for logout) is missing?


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askm
post Aug 27 2017, 01:32 PM

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Anybody experiencing to can't load the TM speedtest webpage?


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askm
post Aug 27 2017, 02:45 PM

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Yeah, thank. I think TM already behind the time, still using internet Explorer.

QUOTE(jusbella @ Aug 27 2017, 02:20 PM)
Use Internet Explorer.
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askm
post Aug 30 2017, 03:14 PM

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Check this thread https://forum.lowyat.net/topic/4151797

QUOTE(jusbella @ Aug 30 2017, 03:02 PM)
Anyone able to access to Alcatel-Lucent modem?
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askm
post Sep 6 2017, 10:27 AM

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Mine at Puchong area AUTH and LINK LIGHT all OFF since yesterday 7pm, called TM with replied "pls wait...our sms" WTF.

QUOTE(jusbella @ Sep 6 2017, 12:47 AM)
What your modem status? How about AUTH and LINK LIGHT?
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askm
post Sep 7 2017, 10:04 AM

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Call few times TM100 to report my FTTH line down, but no action is taking from them. TM technical part still sleeping.

QUOTE(zhihao4456 @ Sep 6 2017, 04:00 PM)
LOL!!!! wait for their sms? so in the end got SMS? no internet disconnection for me yesterday
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askm
post Sep 11 2017, 02:20 PM

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What is mean by "health insurance" ? I had found something in https://occ.unifi.my under "support". Is that one?

QUOTE(ChocChristy @ Sep 11 2017, 12:05 PM)
Not networko related, but Unifi related. I just got a call from Unifi after what stupid reward for being a Unifi customer, 6 months worth of free health insurance. After 6 months coverage ended.

Is there such a thing? I can't find any info on it anywhere
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askm
post Oct 18 2017, 07:20 AM

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xunlei downloader torrent content had been blocked on 13/10/17. It's happening once few years back before. Some solution of this issue on http://www.hao6v.com/dy/2017-06-27/29366.html. Alternative way, can try utorrent.

QUOTE(calvinlaw510 @ Oct 17 2017, 02:09 PM)
It's xunlei issue...whole wolrd cannot download with xunlei, as they already start to block illegal torrent content due to the 19th National Congress of the Communist Party of China meeting. Hopefully after that will get back to normal.
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askm
post Nov 1 2017, 12:04 PM

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Something wrong to the price on RM139 UniFi Advance 30Mbps package between the 50Mbps (differ RM50) and 10Mbps (differ RM10).

QUOTE(Xefron @ Nov 1 2017, 11:47 AM)
new promo is out, must be one of the cheapest promo i ever seen.no info in tm.com.my yet. but already available at their reseller site.

1 UniFi Pro 100Mbps - Bonanza Campaign 239
2 UniFi Advance Plus 50Mbps - Bonanza Campaign 189
3 UniFi Advance 30Mbps - Bonanza Campaign 139
4 UniFi Lite 10Mbps - Bonanza Campaign 129
6 UniFi Biz Pro 100Mbps - Bonanza Campaign 349
7 UniFi Biz Advance Plus 50Mbps - Bonanza Campaign 329
8 UniFi Biz Advance 30Mbps - Bonanza Campaign 279
9 UniFi Biz Lite 10Mbps - Bonanza Campaign 199

discount is valid for 24 months.
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askm
post Nov 2 2017, 09:23 PM

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During the switching period, Is possible to apply 2 lines same package same address and same name in the landed house?

QUOTE(math @ Nov 2 2017, 05:42 PM)
to be safe, I suggest apply new line first. After installed then only terminate the old one. So you don't have any service interruption period and also potential risk of port snatched up by others.
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askm
post Nov 3 2017, 05:15 PM

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New equipment will be changed by TM for this upgrade 10mbps > 30mbps RM139 ?

QUOTE(kkhong @ Nov 3 2017, 03:39 PM)
Today TM tele-marketing just called me at 3pm. They mentioned that existing customer can upgrade (I am now under Unifi Lite 10mbps) to 30mbps RM139.

But I need to walk in to TM Point to do that.

The contract will refresh for another 24 months.
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askm
post Nov 29 2017, 12:07 AM

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HyppTV EC6108v8 LAN port (set IPTV 600) connectivity is okay. When I'm trying on connect to the wifi (set IPTV 600), but error "authentication fail". The password enter is correct. What is the issue?
askm
post Dec 4 2017, 11:49 AM

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QUOTE(Xefron @ Dec 4 2017, 09:53 AM)
Hi, Everyone,

This is how unifi pricing works.Therefore you can decide whether your current package is worth more or the new one is saving you a lot of money or not.
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This my package from dashboard which upgraded from lite 10Mbps to 30Mbps:

HyppTV Everywhere Lite
HyppTV Free Lite
HyppTV Everywhere Plan A (Promo)
HyppTV Ruby Pack (Promo)
Promo - 1 Month Free HyppTV Premium Channels

Residential Voice
Standard Offering Allow All
Voice - Call Line Identification Presentation (CLIP)
Voice - Do Not Disturb
Residential Voice Basic - 1BB

Residential High Speed Internet
Promo Discount RM90
Promo Discount Perpetual

HyppTV Residential
HDMI Cable
HyppTV Free
HyppTV Ruby Pack (Promo)

Retail price calculate, 30mbps + RubyPack = RM169 + RM30 = RM199
I pay TM only RM139
Discount calcalute, RM199 - RM139 = RM60 discount**
but it not tally with TM dashboard "promo discount RM90", Can anyone advise?
askm
post Dec 4 2017, 11:59 AM

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QUOTE(Xefron @ Dec 4 2017, 11:49 AM)
How much you pay during UniFi 10Mbps ?
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Paid UniFi 10Mbps at RM129

This post has been edited by askm: Dec 4 2017, 11:59 AM
askm
post Dec 4 2017, 12:02 PM

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QUOTE(filefresh @ Dec 4 2017, 11:57 AM)
RM199 Break down = RM169 Internet + RM30 HappyTV
askm
post Dec 7 2017, 09:50 PM

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Upgraded lite 10mbps to 30mbps. How come got two @iptv account there (same username with 17 behind)? one is HappyTV everywhere Lite, other is HappyTV Residential. And, Is this charger separately (everywhere RM30 + residential RM30)?


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askm
post Dec 19 2017, 02:12 PM

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Mine RYE 30mbps is differ, only Ruby no STD20, but the discount is RM90. Don't know how the calculate it?

Mine previoulsy was Lite@rm99+Ruby@rm30=rm129
After upgrade Advance30@rm169+Ruby@rm30+"???"@rm30-discount@rm90=rm139 (as per add RM10 RYE2017's bill)
The "???" item currently not included in my @unifi dashboard. Anyone come across?

QUOTE(westlife @ Dec 19 2017, 01:55 PM)
yes, but i think to a lot of people, they would rather have cheap package monthly to pay for internet than having extra services like hypptv which a lot of unifi users wanted to cancel but they could not due to the bundled.

i think it is a good deal to most as the jumbo pack that comes with premium channels like sports one will suit those sport lovers.
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askm
post Dec 19 2017, 02:32 PM

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QUOTE(westlife @ Dec 19 2017, 02:21 PM)
what is the ???. STD20 seems not shown on ur dashboard.
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"???" item unknow, just want to find out.
askm
post Dec 19 2017, 03:11 PM

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QUOTE(MGM @ Dec 19 2017, 02:57 PM)
If no STD20 n jumbo pack, then this is worst I have seen n more like Bonanza 30.
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Since no STD20 n jumbo, is possible the calculation like that
Advance30@RM169 + Ruby@RM30 - discount@RM90 = RM109
askm
post Dec 19 2017, 04:41 PM

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QUOTE(cho @ Dec 19 2017, 04:18 PM)
yours offering is like mine. but mine is Bonanza 30 not RYE.

upgraded from Unifi Lite RM129
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As I'm right? your package as below (Jumbolite converted to Aneka):

30mbps@RM169 + aneka@RM30 - discount@RM60 = RM139 (yr 30mbps)

Bonanza=24 mths discount
RYE= perpetual discount

This post has been edited by askm: Dec 19 2017, 04:50 PM

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