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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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afza
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Sep 29 2017, 04:48 PM
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Getting Started

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QUOTE(ClarenceT @ Sep 29 2017, 10:26 AM) But subject to price reduction and speed upgrade, as proposed by the Government in Budget 2017. I don't think Budget 2017 speed upgrade applies to new subscription. If I'm not mistaken, it only applies to existing customer up to March 2017 that responded Yes in the Thank You website (for consent to upgrade). This post has been edited by afza: Sep 29 2017, 04:49 PM
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afza
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Oct 5 2017, 06:41 PM
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Getting Started

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QUOTE(rinapua @ Oct 5 2017, 04:47 PM) Guys, I just notice that there is a free hotspot under unifi (Unlimited wifi@unifi access). Is it free? can use anywhere and anyone? How to start use? download apps? You can use TM's app called i-foundit!(https://play.google.com/store/apps/details?id=my.com.tm.tcennoc&hl=en) to automate the login. This post has been edited by afza: Oct 5 2017, 06:42 PM
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afza
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Nov 16 2017, 04:30 PM
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Getting Started

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QUOTE(hiha123 @ Nov 16 2017, 04:21 PM) i duno what there marketing do a plan so like that...apa also new customer  Are you sure its TM Marketing team that send those SMS? or from Agent?
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afza
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Nov 21 2017, 06:29 PM
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Getting Started

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QUOTE(DeadmanX @ Nov 20 2017, 12:14 PM) So, I wanted to terminate my current plan and take Bonanza RM139 instead. Because I prefer Ruby Pack > Jumbo Pack. And I was shown "no port available for my area" This is pretty stupid, honestly, isn't what I'd been using is a port itself? Can't I just continue using my port? They can't assign a new port to you due all port are in used (inclusive yours too). New assignment can only been done on free port only. Even if you terminate your service, your port won't be available for the next 3 weeks, before it become free again. (This is due to some case where customer decide to reinstate their service after termination.) If upgrade/downgrade, they can use back current port. This is what the TM Point Manager told me.
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afza
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Jan 19 2018, 10:21 AM
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Getting Started

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QUOTE(noobandroid @ Jan 19 2018, 10:01 AM) it's still not my actual monthly, i know, cause for fault reports credit note What @fruitie means is that you have to include the bill snippet especially the Service Detail portion where it shows how you are charged and discounted.
then our sifus can properly comment and advise.
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afza
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Jan 19 2018, 11:01 AM
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Getting Started

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QUOTE(fruitie @ Jan 19 2018, 10:51 AM) Exactly.  Why "closed"? You terminated your UniFi account? ermm, it's not even my bill. copied from the net.
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afza
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Feb 23 2018, 09:27 AM
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Getting Started

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QUOTE(hamagawa @ Feb 23 2018, 07:50 AM) You have to change your VIP5 to Unifi Lite RM129 first, it only takes few hours and the process will be done. After a week, call to 100 to upgrade to package RM139 (my nearby TMpoint no allow, but it might work at other branches. Yes, dumb TM). We can't directly change from VIP5 RM149 (10Mbps) > RM139 (30Mbps) It must be step by step from VIP RM149 > Unifi Lite RM129 > RM139 This is my personal experience that changes from VIP5 to RM139 and it worked. now new subscriber can opt to upgrade with RM10. just go to TM Point ( you can check it here as other 'branch' are actually authorized dealer only). I'll drop by to a TM Point this afternoon to get that new fliers and post it here. This post has been edited by afza: Feb 23 2018, 09:27 AM
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afza
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Feb 23 2018, 02:24 PM
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Getting Started

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QUOTE(afza @ Feb 23 2018, 09:27 AM) now new subscriber can opt to upgrade with RM10. just go to TM Point ( you can check it here as other 'branch' are actually authorized dealer only). I'll drop by to a TM Point this afternoon to get that new fliers and post it here.
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afza
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Mar 22 2018, 09:09 AM
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Getting Started

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QUOTE I would just report those idiots without worrying of the consequences. They deserve to be reprimanded for this shoddy work and obvious attempt to extort more money. Screw TM for using third party contractors that are inconsistent across areas. Contractor came and did good job = I'm good, do speed test and post in Social Media. Contractor came and did poor job, didn't report to TM, post in social media = @#$%^& Screw TM! post in Social Media. Contractor came and did poor job, report to TM, and TM rectify & compensate = @#$%^& Screw TM! post in Social Media. So, all in all, @#$%^& Screw TM! post in Social Media. hard to do business in Malaysia.
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afza
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Mar 22 2018, 05:19 PM
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Getting Started

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QUOTE(drbone @ Mar 22 2018, 10:43 AM) Where can I get info on how to locate an ideal area for all of these? I stay in a double storey corner house. Probably can start with basic from Unifi Youtube playlist. Help Me unifi
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