Looking at internet in malaysia it is very disappointing. Theres no such thing as lowering uploads to provide better downloads as to have either you need the other.

If comparing to UK, UK's equivalent of BT is limited by technology, TM is not. TM has gigabit capable fiber optics to homes (GPON is capable of more though) and yet TM limits the speeds. Infact in the UK BT is going to roll out 300Mb/s VDSL with 100Mb/s upload (limit of vdsl standard).

ISPs elsewhere provide multiple PPPOE servers per area to reduce contention and load. You can have a good infrastructure but a slow PPPOE server is going to slow down users. TM only provides 1 server per large area and isnt exactly reliable due to loads. The PPPOE server is basically just your everyday server. Where i stayed in the UK, the ISP had 4 PPPOE servers with different locations and you would connect to the fastest one to you at the time which i would connect to 2 different ones simultaneously for consistent speeds.

So without technical limits, why cant TM provide faster symmetrical internet? They have the capability and capacity to do the same thing as google fiber and they've expanded into becoming a T1 level ISP as well for increased global bandwidth.The expansion of products like NAS and cloud storage services into consumer market will require faster uploads.

There seems to be so much fame here for asus routers not to mention the over pricing. If you really must know the asus routers with wifi AC are only a little bit faster than tp link's variations with a couple mhz difference in CPU speeds. Many ASUS routers are actually slower due to broadcom's SoC while other SoCs like marvel and qualcomm include a better CPU and actual hardware acceleration and we still use vlan + PPPOE which hurts performance on broadcom and many other similar SoCs. The AC68u's CPU is fast enough to handle 300Mb/s NAT without vlan and PPPOE, when you add vlan and PPPOE the speed drops to around 150Mb/s and that does not include QoS performance. I've seen many complaints about the DSL AC68U because of the poor choice of DSL chip, and this comes globally. For VDSL i recommend separate modem and router but not many brands produce good modems for VDSL capable of more than 100mb/s speeds (most of them just use 100Mb/s port while claiming to support faster speeds) and the good ones arent cheap either.

Modems rarely need to be replaced. Some modems can give higher sync speeds on copper but unless something goes wrong its not really the modem's fault. There are FTTH modems, simply look for GPON modems or you can use SFP module if you use a router that has an SFP port which if you dont mind forgoing voice will give your router direct access.

My router on the other hand can perform NAT + QoS + PPPOE + VLANs in software at symmetrical 10Gb/s speeds and is apparently popular with some ISPs even in singapore.

I subscribed to the year end promotion in december for 30Mb/s (rm139), i signed for that and also was told it was 139 + GST but my first bill came and it was above RM 200. In the breakdown there were 3 costs. Internet, hyppTV jumbo lite, 1 time fee (rm 10). It seems i have been applied to hyppTV jumbo lite without being told or it being mentioned or seen anywhere when applying at tmpoint.

How do i go about this? MCMC is like next door to me.

Even worse, my bill came via email late today and was dated 13th Jan.

This post has been edited by System Error Message: Jan 18 2018, 04:31 PM

The problem isnt that, its that i am being charged for a hypptv pack when i didnt apply for it. My bill came up above 200 because its the Internet (139) + hypptv package(30+) + 1 time fee (10) + GST

i dont think many here understand what people here have been saying. We are being charged for a hypptv subscription which we did not apply for. Hypptv is part of unifi but the cost is inclusive so for instance in the year end promo, if you subscribed to unifi any package, hypptv is inclusive without any additional pay. its only if you subscribed to a hypptv package that you have to pay that, but the point is we did not.
I know this because for another one of my family who did subscribe they only paid for unifi and not for hypptv separately, exactly as advertised. However for me, i am being charged separately for unifi which should've been inclusive of the cost otherwise it should've been mentioned at tm point when i was signing up.

This post has been edited by System Error Message: Jan 19 2018, 12:49 AM