100mbps incoming!

20 mins ago called 100 to see if I can get the upgrade done over the phone. Lazy as usual to go out.
Anyway ,RM10 100mbps upgrade done. (from RM179 TQ Suprise 50mbps)
Breakdown is:
100mbps 299 + Existing Ruby 30 + Jumbo 60 = 389 less discount 200 = RM189
STD20 remains. 600mins to TM & OLNO landlines and all mobile. After 600min, free to TM landlines, others are chargeable.
Contract renewal 2 yrs.
Equipment warranty 1 yr.
Terminating Jumbo Pack or STD20 will remove discount.
Must have at least one HyppTV package.

OK, later go TM Point. Been meaning to try out the new MRT.
When did you call? Maybe they haven't received the memo yet.

I also thought like that but just call 100 and see, turns out can do over the phone. Now RM127.20 a year poorer.

It is better to pay a bit extra (one-off) to hide your cables inside the ceiling/walls.
otherwise you will see the cable for life!

Yeah, TM quite clear on that.
100mbps 299 + Existing Ruby 30 + Jumbo 60 = 389 less discount 200 = RM189

Because 50mbps is the free upgrade  thank you surprise .

thats the problem with TM....too many different pricing of the same product package.  why do they hv to do that?

guys, don't komplan yet until I get my upgrade, ok? please, please. after they take it away.

Any bonanza 139 customer get to +RM10 to go to 50 MBps?

i never pay late for 6 years.

yet not eligible.

i now think... maybe... they look at how many GB or TB u download every month.

low users, give 500 mbps also no problem!

Call again, ask again. I don't think being a good or bad paymaster has anything to do with it because I'm really bad with my Unifi bills.

Maybe that's why. There's probably a remark saying "Tak pernah bayar bill". 

Hey, need to confirm a few things. I went to TM Point Bangsar and was told that they are still waiting for approval from HQ for upgrades. For those who have had their service upgraded, which TM Point branches did you go too? Want to try my luck there. Also, can screenshot confirmation pages for your accounts showing speed, package and current price. Need it as more proof to fire back at them.

I’m currently paying RM179 for 30Mbps and till date never got the free upgrade I was promised. So fighting to get that and addon RM10 to be upgraded straight to 100Mbps. I’ve read through the thread it seems some of you got this done. I have a case number, just require more proof to get what we deserve.. Willing report everywhere and bug them over the phone and in person till they fix this..

Cuz the last few times I called over the months to ask about the free bump, they either told me to wait and or created a ticket. Only to automatically marked later as solved and close it. I’m damn frustrated and near to breaking point. His is the second time they are pulling such a stunt, previously was when paying RM199 for 10Mbps, then they intro 30Mbps for RM179. Asked to upgrade, they refused and forced me to wait a year till out of contract just to terminate and reapply for the cheaper plan. Is now happening again.. Totally unfair and it’s clearer why that fella went and egged up a Digi branch and later got what he had been asking for. Guess, they simply want us to react in such manners before they do something so simple.

How much u are paying now ? I'm paying RM 209 for 50 Mbps which is not fair. Anyone here paying RM 209 for 50Mbps complain to MCMC managed to get upgrade to 100Mbps for the same price RM 209...Please let me know.

Otherwise is a waste of time for me to complain to MCMC.