Thanks for the response.
In fact I had had several phone calls in the past few weeks regarding upgrading.
However they all offered only the 30Mbps package. When I mentioned UniFi Lite, no response.
I asked where is the Agent/Reseller located and whether there is a local Office in Ipoh, Perak.
No response to my query. So, in the end no action taken.
Prior to all this, I was mis-informed that only Agents/Resellers are able to provide the new UniFi Lite.
That's the reason I approached local Agents/Resellers and all kept me in the dark. How disappointing.

Then a friend suggested go to TM Point and I decided if that is the last avenue.
On the 14th Monday, I visited TM Point at Jalan Tasek, Ipoh.
Success! Application approved! No hassle. Thumbprint scanned.
Present land-line phone number transfered to UniFi at no extra charges.
Present Streamyx account simultaneous termination upon succesful installation and activation.
What a pleasant day after weeks and weeks of disappointment.
Ya lor... Streamyx 4Mbps users left to rot! 

Thanks again.

The Bill was only for 1 month.
Details as in

Residential High Speed Internet around RM130++
HyppTV Everwhere Lite RM40++

I tot the HyppTV was free or in the package 

Maybe you'll receive it later. Finger crossed
I didn't register to any promotion or whatsoever. In fact, I didn't do anything and suddenly receive this msg today

Maybe those 30mbps clients receive free upgrade to 50 mbps? Who knows

i got the sms today 2pm.
upgraded from streamyx 8mb to unifi lite in july2017

my  freind yesterday recieved sms vip 5 free upgarde to lite 10. while i received sms lite 10  to 30mbps free upgrade.

What are the download speeds that you guys are getting from Filezilla? Is it normal if i'm only getting 1MB/s from 10MB/s line?

Anyway if I'm register Unifi Lite on Tuesday, how long does it take to install?

Is it possible to install on the same day as registration?

Really urgent need Internet at home

I'm interested to register for unifi lite, can anyone provide me dealer or reseller name that I can contact?

You are right, initially I thought the problem solved however the problem reoccur again. Never notice it since it won't affect your  message in whatapp/wechat, only when you need to sent out some photo then it will fail...

hi, I first time subscribe to UNIFI (now still using 4mbps snailmix). Tomorrow they'll come to my home for unifi installation...just curious, for Unifi Lite 10Mbps..how much they charge for 1st bill (lets say, just basic installation with no extra wire meter?) ??

sorry for my english

Check ur pm

Insurance of what coverage? I didn't receive any calls yet but I'll be aware on this.

You're welcome.
Who's the insurer? Bank panel? Regardless, it's not suitable but TM will keep trying. Haha