Hi,

Anyone work in Shared service centre (SSC) before. What is your comment in this working environment, you like or dislike of the work nature?

Please leave your comment here, many thanks...

I know SSC alot of OL

oklor, u just need to serve customers from all over the world. there may be shift work.

Don't u need to be proficient in English at least? TS mia English Macam xleh pass ni

I thought TS saying about soft shell crab

Wat ssc?

fuuu, you're the outsourced punching bag.

yeap, quite ok for me.

Hectic life in SSC. Also depend on departments. Mine dept has no life. I'm in SSC for few years dy.

Routinized job.

shared service center ...

it department...

apa beza?

human task scheduler?

In this Kopitiam, u want to be so proficient for what? If you are that good, you already become CEO of the company, u still got free time to waste your time in this kopitiam chat room meh, brainless idiot...why u want to be so serious for the english level...

Me, work in OTC or can be call AR dept, initially work for one Opco, then my function lead assign me to back up for other Opco in case some one is MC/ EL/ holiday. So I got to KT (knowledge transfer) from other colleague and now I got several access on my hand. Feel like not happy, I always come but someone else always EL or MC then I need to back up them, do their work too. Sian...

Me, work in OTC or can be call AR dept, initially work for one Opco, then my function lead assign me to back up for other Opco in case some one is MC/ EL/ holiday. So I got to KT (knowledge transfer) from other colleague and now I got several access on my hand. Feel like not happy, I always come but someone else always EL or MC then I need to back up them, do their work too. Sian...this Back up thing is the one i don't like

Pro
Open for improvement (50%)
Challenges and less routine (40%)
Get to experience culture diversity and stop being katak bawah tempurung (75% chance)
Less office politic compare to normal SME (60%)
Better basic salary vs SME (75% )
Seeing more effective process (75%)
Better career growth chart (60%)
Worklife Balance (50%)

Con
Less employee benefit benefit (50%)
Segregation of duty unable to see end 2 end (70%)
Shift hours, if US means you work from 11pm to 8am

** % = probability of happening

Hi Bro,

Well said, but I can say u can learn a lot in this field, only thing is u need to back up other employee's work if they absent...which i don't like

Damn I cringe so hard looking at ur peasant mentality trying to be SSC. First ur ego so easily tercabar. I am saying ur English is not up to standard when u direct translate it from BM. What it has to do with all the CEO bull crap u spewing?

P.s double cringe when u try to retort me with ur limited vocab.

Depends on sections and departments.

Some can be hectic, some can be relaxing. So, apply wisely.

Conference call can be quite frequent or can be once in a while. Again it depends on the company, sections, depts.

If you are serving the US, then your conference calls are definitely late at night.

Best if you are serving the Japanese, can meet Japanese amoi. Time also matching, no need to attend late night conference call.

radical85 is totally a CB crap, go to eat hi of your mother, then u probably will wake up...stupid brainless idiot...

No, I am serving malaysian market...conference call is limited...

U brainless idiot .... U tot everyone can accept criticism?
U don't mess up with them
They don't like to take advice, ego tahap nak mampus, like to potek potek potek

U fast2 apologise to him

Owai

This post has been edited by Lyu: Jul 24 2017, 11:35 AM

boring

if u like to do monotonous job for the rest of ur life, it could suit u

not to say it's bad, it's just boring since u become slave of other ppl from all over the world from within ur company

instead of normally u become slave of market forces or external customer demand

pick ur poison

Boring job, workload is over..
share service always kena look down by end market..
If u serve other country, u have to sacrifice ur holiday.

want to know the experience gained in this line can expand to where?
full set account tak boleh.

SLA will drive u nuts

Working like data entry clerk je

No chance see the big picture

U are just a screw in the huge machinery

I left after just 2 weeks, go back to my old mid-sized Chinaman company

I rather be a General in a small kingdom than an infantryman in an Empire.

+100

That's why many cun OLs

Wear so much makeup to office, perfume strong

Can listen radio and chat loudly at office

Eh, my first job also under OTC and AR side. Very hard to apply leave during that time, not much backup can be done. And I hate OTC, grey area btw collection department. All shits passed to me.

My side here still ok, leave can still apply, only thing is need to learn more other's Opco knowledge, for back up purpose. Others is perform Collections & billing functions only, gaji also satisfied, support KL market only.

yes, here most of the staff listen to radio, see youtube
as long as they pakai handfree, they r safe..n legal haha

Correct, u need to slow slow transfer from AP to AR then to GL team, then only u can gain full set account experience. you are right, might takes 5 - 10 years...

I'm from AP share service background with 5 years.
I'm trying to relate what experience can we apply to other industry beside share service without starting from zero?
SAP consultant?
Accountant can ah?

I support for ASEAN au and NZ salary very low. Topkek

Jump to other ssc la. Mine one quite ok

Why u stuck there so long? No other plans?