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 FF 14 free trial hit Error Code: i2501

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kosuke09211
post Jul 21 2017, 08:30 PM

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Junior Member
409 posts

Joined: Aug 2012
From: Sarawak Miri
QUOTE(claudetan @ Jul 20 2017, 08:30 PM)
go to this side, register, then e-mail verification, then select platform.

I hit error after select platform sad.gif

https://secure.square-enix.com/account/app/...ng=en-gb¬r=1
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contact SE customer service and tell them what's going on. It happened to me last weeks. Apparently they're blocking random IP for some reason. I jsut got blocked after i reinstall a fresh OS for my pc.... Send in a report it was fixed after 4 days.
kosuke09211
post Jul 26 2017, 04:04 PM

Casual
***
Junior Member
409 posts

Joined: Aug 2012
From: Sarawak Miri
QUOTE(claudetan @ Jul 24 2017, 05:31 PM)
Hi, did you tell them you playing from Malaysia? and how you answer them?

i just contact the customer support and they ask me why i playing using EU account, i just said i couldn't find Malaysia in the list.
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Yeah i told them what and why im playing in malaysia with an EU account. After i reply that email they just send me a reply email on the issues has been fixed. And ask to try and make purchase on mogstation.
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