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> TM silently renewing contract?

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TSakatsuki_91
post Jul 14 2017, 08:25 PM

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QUOTE(slimey @ Jul 14 2017, 09:21 PM)
ts bodo la
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Maybe you are more idiot to attempt conflict in public. We don't need such people in lowyat, right?
Newsray
post Jul 14 2017, 08:25 PM

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Did you ever say yes when they call you?

The sales very cuning one.

Say yes equal to agreed whatever terms hidden behind. Never say yes through the phone.
PeinEVO
post Jul 14 2017, 08:26 PM

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i already emailed kpdnkk,CFM and TM .. still needs to wait 14 days for a dispute billing of hypptv termination .. ohmy.gif right now exceed my credit limit due to that dispute billing thus no internet for me right as i wont pay that disputed billing till all settled.. +_+
vanpersie91
post Jul 14 2017, 08:28 PM

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From: Hurr Durr Herp Derp Land
QUOTE(alanyuppie @ Jul 14 2017, 03:41 PM)
Suddenly receive SMS few days ago on their  activation of HyppTV everywhere plan A promo followed by order ID xxx completed  sms.

I didn't apply for anything but since the sms showed RM0/per month . I  just ignore it.
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sms tu yang rm0 per month

hypptv dan plan A promo tu still jalan
TSakatsuki_91
post Jul 14 2017, 08:32 PM

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Maybe if do like Namewee can solve it? HAHAHA...btw, the account isn't on my name. It is my housemate's name. Since it involves our hostel, we are finding solution now.
Any "dog" who attempt conflict please understand situation properly first. TQ for those who sharing your experience and opinion or idea.

This post has been edited by akatsuki_91: Jul 14 2017, 08:35 PM
death_nite
post Jul 14 2017, 08:39 PM

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QUOTE(akatsuki_91 @ Jul 14 2017, 08:06 PM)
My housemate who hold the account received calls from TM people saying that free upgrade with additional of RM10 to the monthly payment without any contract.
Well, if the call said no contract and just additional of RM10 onto the monthly payment and the upgrade can be done means it's from TM people already.

Problem now is, the call itself said no contract with additional of RM10 for the monthly payment.
Although customer like us already voiced our complaint to a department, the TM company seems like act quietly or silently without caring on their customers.
When customer "naik darah"  vmad.gif then only the TM will explain properly, UNLIKE how they offered us in the call saying only additional of RM10 to monthly bill and without contract.
Additional info, my housemate who holds the account never sign or say the word of agree on any renewing for the old contract.

I am a Malaysian, I want to say, "Syarikat TELEKOM MALAYSIA is very fuc****.".  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif
Our hostel got 6 people only including me and we all always communicate with each others (not like never socialize at all punya orang).
We got our Facebook group also to keep updating with each other about anything of the hostel.
Now, we feel TM like never concern on what they did by using agents to work outside.
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U said it urself. Free upgrade with additional RM10. This is not the free upgrade as mention by PM. Free upgrade by PM have no additional charge on ur monthly commitment thus no contract renewal.

Anything with additional monthly commitment is consider as an upgrade; not free upgrade which is why they renew the contract. I bet that agent want sales thus he said free (but u topup rm10 laugh.gif which is not free at all).

Biasanya ni kerja reseller lah ni.

afoka
post Jul 14 2017, 09:21 PM

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From: shaiberrjaiyezz



QUOTE(akatsuki_91 @ Jul 14 2017, 08:16 PM)
ala buat pe kasi viral? LOL, orang sembang sebab nak cari solusi daripada orang yg ada experience ma... mana tau akan join share exp. Kalau u ada cara nak solve benda ni, share sikit la.
Bukan nak viral buat dendam. Sry man...kalau nak viral buat dendam itu bukan budaya orang Bangsa Johor.  flex.gif  dry.gif
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choii..aku pun duduk batu pahat..gi tmpoint tanya mcm mana status contract..get the black white.

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