LAZADA CS UMAR: Thank you for contacting Lazada Malaysia.

We would like to express our deepest apologies. We appreciate customers who let us know when things aren’t right. Your comments regarding the service you received are very important to us.

Please return the item to us and we will process your refund. To return your item (we will issue a full refund once the return is completed), kindly login to your Lazada account and under 'My Orders', click on 'Return Items.' Follow the steps for an easy fuss-free returns experience.

Eligibility of Returns:
1. Your bank details in Return Form if original payment was made via iPay88 or Cash on Delivery.
2. Include printed Online Return Form and Lazada Tax Invoice (which was included in the parcel delivered) in each return package box.
3. Return reason has to be valid and returns acceptance conditions met.
4. Date of online form submission must be within 7 calendar days (Lazada Buyer Protection Guarantee) or 14 calendar days (100% Satisfaction Guarantee) since date of item delivered to customer.
5. For free shipping charge, please drop your return item to the nearest MBE outlet ( Only applicable for Klang Valley outlets , MBE KIP Melaka and MBE Nusa Bestari )
6. Kindly ensure item is returned in complete package (free gifts, accessories, original packaging).

Returns can be initiated via On-line Returns Form recommended for a faster processing. If your return meets all the requirements, click on the following link http://www.lazada.com.my/helpcenter/return...-faq-return-ans

Kindly have your parcel shipped to the following address:

Ecart Services Malaysia Sdn. Bhd.
Returns Department
Lot 2611 & 2612, Jalan Subang 7
Kawasan Perindustrian Sg Penaga
Subang Industrial Park, 47500 Subang Jaya, Selangor.
Malaysia.

Tq bro.. Dh bookmarks thread ni.. Heheh

How to subscribe to thread? 

insaflah aromachong...carilah rezeki dgn cara halal.

he just edited html code to troll u all.

Any voucher can be use for buying handphone at lazada? 1k above.

Got stupid t&c that lazada have a right to bla..bla..bla... anytime anywhere sukahati?

Lazada penipu scammer

How did you guys convince Lazada to keep the item?
They always insisted to return the item meh

tell them consumer protection act > tnc

How's ur rm50 repayment?

if they let u keep the item + refund then ok la...

most frustrated is they just cancel order without offer any compensation.

what fake item they send you? if glitch then of coz the seller wont bother to send you the real item...

wongchong already 2 star...so fast..

fast fast become 8 star

BUMP for glitch

I thought last time someone did mention MCMC is much better in terms of response time.
Plus there is no consultation fee as well.