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 iHerb Pharmacy Deparment clearance, Pharmacy Department

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sagethesausage
post Oct 8 2018, 11:02 PM

On my way
****
Junior Member
657 posts

Joined: Mar 2014
Already one month (3 days past the due date), but my package is nowhere to be seen. Use the airmail without tracking so no idea where it is now.

If customs confiscates my parcel, will they send letter or call to inform?

Any way to get refunds?
sagethesausage
post Oct 9 2018, 08:48 PM

On my way
****
Junior Member
657 posts

Joined: Mar 2014
QUOTE(Sylph818 @ Oct 9 2018, 03:00 PM)
I am using DHL Global Mail. their responsibility is to deliver my parcel until Malaysia Custom only. then will be continue by POS Malaysia.
I have contacted DHL they said they cant do anything as they do not have local tracking number as well. Ask me refer back to my sender to claim parcel missing and get refund......  bangwall.gif  bangwall.gif

Trace my parcel
*
Same situation and location (Selangor) with you. RM200 burn just like that. Probably gonna be my first and last time buying anything from iherb.
sagethesausage
post Mar 3 2019, 02:08 PM

On my way
****
Junior Member
657 posts

Joined: Mar 2014
Anyone from Selangor successfully received their order recently?

My caffeine pills were held by custom. Wondering if ordering other supplements can go through or not

This post has been edited by sagethesausage: Mar 3 2019, 02:15 PM
sagethesausage
post Oct 8 2019, 11:19 AM

On my way
****
Junior Member
657 posts

Joined: Mar 2014
Why my item stuck 3 days in Kajang still not yet sent out?
sagethesausage
post Mar 12 2020, 07:48 PM

On my way
****
Junior Member
657 posts

Joined: Mar 2014
Sarawak customs is very strict about imported supplements and will seize most of the time. If I ship to Selangor, then Poslaju it myself to Sarawak can pass? Local shipping won't go thru customs screening or any xray right?

 

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