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 iHerb Pharmacy Deparment clearance, Pharmacy Department

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Askph
post Aug 28 2021, 04:07 PM

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Hi,

I ordered 3 bottles of different supplements for my mom in Sarawak from Iherb using Skynet c/o Rincos courier.

Its below RM220.

1. Vitamin C
2. Omega 3
3. D3 + K

However, when i check the tracking, got hold at HQ WHR, it said i need to provide Invoice or Packing list.

I thought iherb usually attached invoice outside the parcel itself so kastams can check?

Anyone mind sharing experience?

Attached file below.Attached Image Attached Image

By the way, how to register in Pictr to upload photo? Only got login but no new registration.
Askph
post Aug 28 2021, 09:09 PM

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Joined: Jun 2014
QUOTE(Aurora Boreali @ Aug 28 2021, 07:19 PM)
Well if it's Sarawak you might be unfortunate...

I ordered on 19 August, received via SkyNet on 26 August. I'm in the Klang Valley so it's like the poster above said, there is no custom declaration or item listing at all on the box. Just the sender and receiver's addresses, tracking number, order number and weight.

[attachmentid=10960806]
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Oh i see. If like that mati lor....hopefully after providing invoice ok already.

Do you know what is the hotline number or email of Skynet? And what is HQ WHR?

Usually when i order mine shipped to Philippines the invoice is attached outside the box.

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