the simcard is always in the router, didn't even set up payment method

I have followed digi's advice to try and stop it by sending the 'STOP ALL' sms to the number.
Other than that, I have also tried to cancel by using the provider's cancellation link.
I said 'try' here because I am not sure if it is trully stopped.

Anyway I dug deeper into the sms inbox in the router and found 1 msg that started it all.. the msg reads
"RM0. 1 DAYS free trial for Jam City Arcade Games Club is activated. 3.99 MYR/7 DAYS charged after the trial. Cancel (cancellation link here)"

My guess is these scammers know that the simcard is in a router (insider info maybe), therefore the sms is less likely to be read before the trial period ends.
the provider: https://fortumo.com/press/digi-and-fortumo-...ng-in-malaysia/

Too many similar cases to call it a coincidence.

An update:
The summary:
Reported to MCMC, told digi about it and gave them my report number.
Got the full refund for unauthorized charges on my bill.
But strangely no replies from MCMC to me whatsoever other than the automatic "complaint received" email.


I remember last time when I complained about TM to them they were pretty responsive, updating me on things like "Kami menerima maklumat dari pihak TM bahawa mereka telah menghubungi encik blablablabla.."

nowadays can you still get 100-150Mbps from speedtest at your pj house? I recall it being under the digi tower or something