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Digi Fans Club & Enquiries V14, Let's Inspire
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rgchai
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 Jun 30 2017, 02:16 PM
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Getting Started
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QUOTE(everdomdom @ Jun 30 2017, 01:04 AM) Hi Guys, newbie here Was interested with the digi 60 broadband. Can I used the broadband sim on my dual sim phone and turn it into my primary mobile data? But I heard that whatsapp call is not supported by broadband data? Its only call or for both whatsapp? Digi BB will block whatsapp call. Whatsapp messaging still working. However, you can pay extra rm5 montly for extra 1GB to subscribe for whatsapp call. |
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rgchai
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Aug 23 2017, 10:57 AM
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Getting Started
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Anyone facing issue with Mydigi Apps? I can't sign in since last night.
Edit: Finally managed to login few minutes ago. 😊
This post has been edited by rgchai: Aug 23 2017, 11:06 AM
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rgchai
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Oct 16 2017, 08:44 PM
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Getting Started
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Facing weird issue on digi broadband at Kuching now. When connected to my broadband modem, my phone shows message that Internet may have problem. The wifi signal has exclamation mark. When try ping Google DNS, failed. But realised some website still accessible like forum.lowyat.net, MAYBANK, etc. Facebook seemed like working but very very slow. 
This only happening since today evening time. Anyone know what's happening? Edited: Seemed OK now. Maybe just service breakdown for few hours. This post has been edited by rgchai: Oct 16 2017, 09:18 PM |
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rgchai
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Nov 6 2017, 07:37 PM
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Getting Started
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Anyone facing issues on WhatsApp pictures and videos download from digi broadband now? However, I run speed test and able to get 70ms ping, 10Mbps
download and 7Mbps upload. Rest of others apps Like YouTube and Facebook all OK. Complaint to digi live chat, just said nobody reported such issue so far. 🤔
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rgchai
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Nov 6 2017, 09:15 PM
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Getting Started
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QUOTE(zr125 @ Nov 6 2017, 08:46 PM) & i thought i was the only one. problem since morning right? I though my phone was the problem. Not sure since when, only at home during afternoon time and realized that problem. But.... when I tried to connect using normal digi prepaid, no problem at all. Seemed only happening to digi broadband plan. Already lodged conplain to digi through live chat just now, hopefully they can solve this issue asap. |
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rgchai
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Nov 8 2017, 06:48 AM
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Getting Started
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QUOTE(GameSky @ Nov 7 2017, 12:46 PM) is it just me or whatsapp media sharing is slow on digi, and digi broadband. while on other network it's fine Same for me since 2 days ago. Please lodge complain to digi. Else they just said nobody complain it so far as what they answered to me.... But still create a case number for it after all. This post has been edited by rgchai: Nov 8 2017, 06:48 AM |
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rgchai
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Nov 8 2017, 10:45 AM
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Getting Started
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QUOTE(zr125 @ Nov 7 2017, 02:30 PM) Anyone reported this problem to Digi? Any feedback? I'd reported this issue on Monday night. On Tuesday night I checked with them again about the case, and the customer service replied still in progress. I'd requested them to expedite the progress, just wait and see how soon they can rectify this issue.  This post has been edited by rgchai: Nov 8 2017, 10:46 AM |
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rgchai
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Nov 10 2017, 09:24 AM
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Getting Started
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QUOTE(eeeglow24 @ Nov 9 2017, 07:09 PM) I have problem to load WhatsApp images too on Digi BB, it has happen for 4 days already. After keep following up with Digi on Live Chat and Email, finally the Whatsapp image and video loading problem on Digi BB has been fixed since yesterday evening at my area.  |
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