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 Digi Fans Club & Enquiries V14, Let's Inspire

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cedyy
post Feb 24 2018, 04:18 PM

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guys, want to ask about subscribing supplementary lines. Does supplementary line have to be same name as Principal line name?

This post has been edited by cedyy: Feb 24 2018, 04:19 PM
cedyy
post Feb 24 2018, 10:20 PM

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QUOTE(kamikraze @ Feb 24 2018, 08:32 PM)
For family plan, yes, all your number need to be in the same owner.
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but if just want to port in another line and subscribe as supplementary under Digi 38 supplementary plan, still need to change the supplementary number to principal name? still considered as family plan?
cedyy
post Feb 24 2018, 10:57 PM

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QUOTE(tympg @ Feb 24 2018, 10:52 PM)
It'll just be a supplementary line to a principal line.

The confusion arises because Digi has a multi-line postpaid plan officially called FAMILY PLAN, which is not the scenario you described.
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so in this case, i don't have to change the supplementary line name to my name? i chatted with Digi customer service on live chat and the person told me the line has to be under my name and this made me wonder why it's so. Without family plan, is it possible to have internet sharing with supplementary line? i'm on Digi80 postpaid plan

This post has been edited by cedyy: Feb 24 2018, 10:58 PM
cedyy
post Feb 24 2018, 11:28 PM

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QUOTE(tympg @ Feb 24 2018, 11:24 PM)
Yes, you can share internet on your Postpaid 80 with a supplementary line.  (But cannot share weekend data if you have any.)

You pay RM10 monthly to enable internet sharing on top of the line charges.

Don't mention the word "family" otherwise the blur CS officer might get confused.
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i didn't mention family package, they know my current subscription plan and i only mentioned i want to subscribe supplementary line. luckily i asked here, otherwise i can't imagine having to go through changing the supplementary line to my name. thanks for the information.

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