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Digi Fans Club & Enquiries V14, Let's Inspire
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akira
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Jul 3 2017, 02:02 PM
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Getting Started

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Hi, I bought a prepaid card for my daughter (Digi Best). I wanted to topup the number but confuse of the reloading method as she is having a school trip for 5 days.
Every 75 days, I just subscribe RM 1 for SLL (75 days). As such she can accept call but not calling out which is fine because she can access wifi at home that allows her to whatsapp. The balance show in the phone is RM 2.78 only.
I want to include voice call and internet for 7 days only OR just 7 days internet will do. Call can be made via whatsapp or I can contact her. I saw the topup part and internet part at digi website and not sure whether if I just subscribe the internet part will be suffice as the phone now can only accept call
Please advise how to go about it.
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akira
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Jul 3 2017, 05:07 PM
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Getting Started

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QUOTE(ohcipala @ Jul 3 2017, 04:47 PM) The number must be in active state to be able to use mobile data. So in your daughter's case, you have to reload to make the number active for 7 days then subscribe 7 days of data. Thanks for your reply. Do you mean I have to reload from here first : https://store.digi.com.my/storefront/reload-details.ep . There is no validity period (7 days, 14days, etc) mentioned there. Once reloaded, then go to here (http://new.digi.com.my/prepaid-addons) to subscribe the internet plan? Are the steps above correct?
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akira
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Jul 3 2017, 06:36 PM
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Getting Started

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QUOTE(ohcipala @ Jul 3 2017, 06:26 PM) You can Reload anywhere you want, not restricted to reload just on digi's portal. As for validity period, it's 1 day for every rm1 you've reloaded, except for rm100 where you get 120 days, ie if you've reloaded rm10 you get 10 days of validity. And yes, once you've reloaded, just proceed to subscribe internet plan. Noted. Thanks a million
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