Dear Sir or Madam,

Thank you for contacting Sony Ericsson on the World Wide Web.

Answer:
Regardto your enuqiry,we would like to inform you,at gis moment our Sony Ericsson Call centre doesn't receive any Keypad cacking issue.As a result,our Product Support Team will investigate about the Picture we received.


Please contact Sony Ericsson Call Center again if we can assist you further.

Thank you.


Best regards,
Alex Wong

Sony Ericsson Call Center
Sony Ericsson Mobile Communication International AB
Branch Office Malaysia
Email: questions.my@support.sonyericsson.com
Web: http://www.sonyericsson.com
http://wap.sonyericsson.com

Question:
Email:
To: questions.my@support.sonyericsson.com
From: MC Chin mcchin@hotmail.com
Subject: RE: Case : 71317474
Dear Mr. Naveen,

Thank you for your reply.
I will be awaiting for the release of W580i tentatively because recent news have been floating around the net saying this model also suffers from the so-called "S500i keypad cracking syndrome". This was based on the theory found on the following website:

http://justamp.blogspot.com/2007/08/intere...500-keypad.html

and it seems that there are also footage of a cracked W580i keypad been circulating the internet, example seen on the link below:

http://bp2.blogger.com/_h5hOmDEy1n4/Rr7mtW...Y/s1600-h/w.jpg


I hope this problem will not inherent with the new release of this phone in Malaysia.

Cheers,



MC Chin,
Date: Sun, 29 Jul 2007 23:45:32 -0400
From: questions.my@support.sonyericsson.com
To: mcchin@hotmail.com
Subject: Case : 71317474


Dear Sir or Madam,

Thank you for contacting Sony Ericsson on the World Wide Web.

Answer:
Regard to your enquiry we would like to inform you that,the model expected will be out by end of August 2007.Currently there is no any price indications.


Please contact Sony Ericsson Call Center again if we can assist you further.

Thank you.


Best regards,
Naveen Surmugam

Sony Ericsson Call Center
Sony Ericsson Mobile Communication International AB
Branch Office Malaysia
Email: questions.my@support.sonyericsson.com
Web: http://www.sonyericsson.com
http://wap.sonyericsson.com

Question:
Email:
To: questions.my@support.sonyericsson.com
From: mcchin@hotmail.com
Subject: Phones
Product: W580i

Opinion: Hi,

I see from the Malaysian SE website shows that W580i have been release mid-July. I also received the email announcement of the phone release. I was wondering who will be the Local Distributor in Malaysia. As far as i know, I have ask all the original dealer and they say it has yet to arrive locally.

And also may I ask what is the MRRP for this phone?

Thank you
Regards
Country: Malaysia
First Name: Mun Choong
Last Name: Chin
Phone Number: 0125802283
City / Region: Butterworth/Penang/Malaysia
Agree Legal Terms: Yes.
Sign up for enews: No.