Hi seeseng,
Nice to hear from you. Don't worry, I'm not surprised. About half of the residents from Kuala Terengganu have not heard of my town before. Tok Soboh is actually 45 minutes from KT, near to Kanpong Sg. Pinang and on the outskirts of Kuala Besut. It's easier to tell people that I come from Kuala Besut becoz even outstation folk know where the town is located

I currently have 2 farms. One is about 5 years old and the other is about 3 years old. By the grace of God, I can humbly say that my farms had helped me to retire. All the nesting planks that I use are Meranti Merah, about 6inches wide, 1 inch thick. To tell you the truth, I never did the construction, design and fit-out of my farms myself. Never had the courage like you have. However, I'd spent close to 6 months visiting and talking to swiftlet consultants all over Malaysia. One of them is from Johor whom the members have been mentioning here but I've read that their experiences with him are very similar to mine.
Even went to Kuantan to visit another one there. No luck as he doesn't even speak English and sounded more like a mediine man than a professional consultant.
Finally, I selected
Crystal Swiftlets from Penang, whose link you have mentioned in your post. They have their own factory producing swiftlet farming equipment for export, their employees at their Penang office are all graduates and best yet, they could converse with me in English. Quite rare for a swiftlet consultant to do so

I also met the boss, a Thai national, and he has many swiftlet farms all over Malaysia and Thailand. Their charges are not cheap, nor are they expensive. Cheaper than the Johor guy but dearer than the Kuantan one, I calculated.
So Crystal Swiftlets constructed and designed my swiftlet farms for me. I go in to harvest the nests according to the timetable that they had given me and whenever I have a problem, it's quite easy to get one of their employees on the line to ask for advice.
I have Dr. Chris' book too. It's quite informative and good to read. I also bought The Complete Introductory Course on Swiftlet farming as well. It's just as good as Dr. Chris' book but contains a case study on an atual swiftlet farm that shows that a farm with afternoon temperature of more than 32 degrees celsius can still have swiftlets nesting in it. Very interesting. You should give it a read when you have the time. Apart from these 2 books, there are just not enough swiftlet farming reading material available.
Regards,
Sam