While getting the refund, Please also file your complaint here. This is the only authority that can get to the root of the problem. But we need numbers to get quicker attention. MicroK is playing this game....you complaint...I refund you, so you rest your case. But there are million other prepaid users never aware or never make complaint.


Complaint Procedure

Consumers are advised to refer to the guidelines when making complaints on service providers in the communications and postal industries, and use the form provided here.

Form 1 - Notification of Complaint Word | PDF

Consumer can send the above complaint form either by hand/post/fax/email to



SKMM Consumer Complaints Bureau
Malaysian Communications and Multimedia Commission
63000 Cyberjaya, Selangor
Attention: Consumer Protection Department

Tel: 03-86888000
Fax: 03-86881005
Complaint Hotline: 1-800-888-030
Email: aduanskmm@cmc.gov.my

http://www.mcmc.gov.my/consumer/complaint.asp

This post has been edited by aeiou228: Nov 10 2008, 04:46 PM