Hmm so far so good for my 13 Jazz Hybrid. BUT, I always go to HZN Glenmarie SC. Service is quite tiptop there, online booking, whether through WhatsApp or their website, as long as it's couple of days before. At their SC itself got food for owners to chill, there's also a shuttle car to go back within specific area coverage of course if you don't want to wait for the service to be done.

I once tried nearby my house since it's nearer, Sg Buloh one. lol..freaking horrible. My car was done ngam2 before lunch time. EXACTLY at 1pm everyone dropped everything off including the cashier so I needed to wait 1 hour just for the cashier to come back to issue invoice for payment. Priorities! Next week asked me to review their SC. Didnt even bother replying, not worth a single star.