Outline ·
[ Standard ] ·
Linear+
Honda Malaysia HORRIBLE AFTER SALES SERVICE, After sales service by Honda Malaysia
|
K1963
|
May 8 2018, 07:10 PM
|
New Member
|
Driving Honda CRV for 13 months, suddenly the battery cannot start. Honda warranty book stated 24 months warranty. Went to Honda SC to claim new battery, instead Honda change warranty to 12 months.( without notices) This is the last time buying Honda again.
|
|
|
|
|
|
K1963
|
Dec 29 2018, 08:13 PM
|
New Member
|
QUOTE(MakNok @ Dec 20 2018, 11:25 AM) you don't the replacement battery to have another 24month warranty right? INitial warranty 24month minus usage 13month....should left 11month warranty. BUt Honda gives 12 month warranty...not good? Honda Msia stated that they can change any warranty policy's without notice.
|
|
|
|
|
|
K1963
|
Feb 25 2019, 11:57 AM
|
New Member
|
QUOTE(pigduck @ Feb 25 2019, 10:18 AM) Haha yes. Service Centres do NOT follow the service booklet. I have been overcharged at each and every service. Every time I highlight the booklet's costs they'll give some excuse. It's terrible. I feel cheated every time. Sure I get to send my car in for service and usually they'll take 1 day or so. Once I sent in my car for service and mysteriously, my battery needed changing. I hate talking to them. Also, when you are late for a service choosing to follow mileage instead of month, you get charged a surcharge. It's such an unpleasant experience. I had a Perodua and they were great throughout the 3 years when my car was under warranty and I was never angry like I am dealing with Honda. Never ever buying new Honda again. My Honda CR-V engine mounting broken under warranty. Take almost 3 weeks for parts to change. When ask why this happen, the excuse is u every time delay in service your car.
|
|
|
|
|