It seems great to have a GDMA, but did you guys really notice down all driver suggestions and take immediate action reflect to grab management?
*Especially are those annoying rider like to play a fool once driver have arrive to pickup point and they immediate cancel the job and driver can't make a complain or feedback to this issue.
*Riders always set a wrong pick up/drop off point and blame driver are not user friendly but they didn't know that grab co has set a so call "fraud score" rate for driver that didn't pick up/drop off accurately but that was ntg happen for rider.
*For Driver Jobs allocation should not be far as 2km or above. If Driver accept so Jobs Fare should increase extra RM1/KM.
Much appreciate if you can show the results what you guys have reflect with the grab management.
Grab Hall
Jun 20 2017, 03:01 PM
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