dennis, maybe something to clarify first for the rest of us from your very first posting :



That's the bit that is confusing some of us and that is why you see a fair number of postings stating making a trial account online will cause Blizz to give bans out to players. I presume that "guess" is a typo for "guest".

Further down the thread, you made another post about making a normal account and not using the trial account creation-process at all. That's when it gets extremely confusing.

Maybe my interpretation of what you wrote may not be correct. Feel free to correct me.

I should also caution you though. Blizz does review back every single complaint / feedback that they receive and there are occasions that they have reversed their decision. Not all the time, but a few times.

Ok, for your conclusions :

A. Possible Internet Fraud by Blizzard
Hmm... maybe better clear up the doubts on what I mentioned above. Because it sounds like there's a bit of contraction on your story and Blizz lawyers can shoot you to pieces. But like I said, it could just be misinterpretation on our part but I wasn't the only LYN poster to say that maybe it could have been the trial key creation that caused the ban.

B. Blizzard is in a state of chaos
Ugly reality, yes we are small compared to other markets. If we were big, we would have Malaysian realms by now. The state of chaos of their support team is no different from any other MMO. Just that because they have a wider customer base, there's higher expectations from them as well. Their support team site can be improved a lot better as well as their support. Then again, it is typical of an American company. Only thing you can do is iron it out with firmly but politely. You don't have to like them but you'd still have to be polite to get a response from them.

limsk, Concise and straight to the point. Although admittedly dennis did mention that he created the account using a "guess pass" which up till now is only confirmed that it's not the online key pass. mind you, he went up and created 2 accounts using trial keys just to see what happens.

Anyway, I'm taking a break from posting about this until something interesting is posted.

dennis, I'd also like to add that you should really consider checking back some of your postings. Getting confusing and misleading as well. I also notice that you do not reply to people's postings but rather to post up instead what you feel and that you do ignore what people have pointed out (and it need not necessarily be my posting but others as well). Not quite the best way to go about it but to each his own.

well down slickz. great to see that response.

put it this way. the "alot of us" with "no problems at all" could easily translate to "a matter of time."

although the posts were dramatic, it's no less serious. and put it this way, if dennis hadn't made such an issue about it, i don't think slickz would have gotten such an answer from blizzard.

My message was suppose to imply that just because Blizz is silent publicly doesn't mean that they aren't taking steps. Hence "a matter of time" because it was in relation to the forum topic i.e. about WoW Account creation via Guest Passes which he upgraded with an online verification key after that.

At the same time, my post was also in reply to your post that dennis is making a hoo-haa over nothing. It's his money so it's his right to make the hoo-haa. Without making that hoo-haa, slickz wouldn't have gotten that response about Malaysians being in the approved list of account creation. Probably coz Malaysian accounts are quite a substantial number although I suspect that it's from WoW Taiwan / WoW China rather than WoW US / WoW EU versions but that's just me.

Looking at eyantie's post, he/she also had to continuously reply to Blizzard to get them to respond. It is hard to prove that one is legit but it's not impossible. Most times it probably because the explaination/reply given to Blizzard is not convincing enough.

As for whether we were suppose to play in the first place, it would depend on when u mean by first place and what were the ToS before the most recent one. Besides, it would defeat the purpose of naming an online game as MMORPG. It's not massive if it wasn't international.

At the end of the day, it's more about finding out what we know as Blizzard policies. This is a voluntary community forum and we do help one another out. If we said the wrong advice to a new player, he/she will be unnecessarily frustrated, no? And giving them the answer that "oh, you chose to play it and you can choose to leave it too" doesn't ease the players frustration at all.

As for slickz's link to the CNET response, notice that there is only one very teen weeny response from Blizzard? The rest are all from WoW players, not Blizzard themselves. I'm waiting to see if there's going to be a lawsuit coming out soon in the USA.

This post has been edited by myremi: Mar 25 2007, 05:43 PM

What I don't understand is how does Asiasoft's distributorship comes into the context here. If you mean about them being the official distributor of the retail game for Malaysia is a difficult thing to achieve, it might not be so. Awhile back, one of the girls at an online Malaysian game shop mentioned that they had to get TBC version elsewhere and not from Asiasoft who had distribution problem. It could be that they went directly to Blizzard or from another source. Blizzard doesn't seem to have a problem with this so it means that Asiasoft has distributorship to sell and provide support but it doesn't mean that they are the SOLE distributor.

If scaring away ppl like joblessnoob who has been selling gold online, I would say good then. It's people like him that gives Malaysians a bad name.

If it's scaring away ppl who beg for gold all the time or asking for help with powerleveling, good then. We can all have peace of mind ingame.

If it's scaring away legit players, I don't believe it's happening. A lot of us are still playing. What we're trying to do here with these post is to establish what was it that Blizzard didn't like. Do we get any benefits out of this? Yes, we know what we shouldn't be doing and advise others who are looking for help, give them the same advice.

Besides, legit players can also be influenced by other bad postings from other games as well. It's only highlighted more in WoW because it's a huge MMORPG. Same thing can happen with Lineage, Everquest, etc. If a legit player thinks that it's only happening to WoW, then that's ignorance or just maybe denial (yes it can happen).

If it's dennis' post, it's no different than what is currently posted in the official WoW forums (which may/may not get locked, depending on how they view the rant level), other WoW community forums, etc. We're human and we get frustrated when we can't get online.

If we keep quiet, how else can Blizzard improve if without feedback? Are you saying that all Malaysian players should ignore problems with Blizzard support? Or when they were banned and the players didn't know why? That's not the right way to go about it. Provided the posts are logical and polite, they will pay attention.

If we keep quiet in LYN, then it defeats the entire concept of community forums. It's about sharing experiences, be it nice ones or bad ones. So far, the moderators haven't locked this topic so presumably we're still in context.

Sure we want Blizzard to continue here but posting threads like this will help the Malaysian WoW community. Sadly, there will also be trolls, nay-sayers, here-sayers all around in community forums. But if the community cares enough, they will speak up against these people and help the OP (be it in positive or constructive feedback).

Besides, there are quite a few postings like this in LYN and other forums. Hasn't hurt Blizzard's profit margin yet. They are still interested in Malaysia. We might be hurting their profit margin if they were to ban all Malaysian IPs. Then again, WoW US have banned China IPs which is more substantial than Malaysian IPs. Reason being that their losing potential revenues from gold selling transaction. They lost some profit but having to put up with other people earning RL money was worst.

If one doesn't highlight problems, how does one improve? Keeping it quiet makes it a lot more worst than it already is. This post may not help much but it's a positive step towards the legit direction of playing online games.

Digressing from the topic again. Anyway, dennis, has your account reinstated yet? Hope it was.

This post has been edited by myremi: Mar 26 2007, 10:38 AM