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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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spadecrew
post Sep 13 2018, 04:33 PM

Getting Started
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Junior Member
154 posts

Joined: Jul 2008
From: shah alam
QUOTE(TP-LINK MY @ Sep 13 2018, 12:30 PM)
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Are you ready for the TURBO Internet speed upgrade? TP-Link Wireless Routers surely is!

Check if your router is supported and don't hesitate to ask us for more information!
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im using archer c7 v2...bought January of 2016...is it still under warranty?

here's the problem...

1. during heavy dload and upload (torrent/speedtest) the wifi connection seems like no internet connection for 30-60sec and keep doing that until heavy load are off....the wifi connection are still there but there's no internet..what seems to be the problem?

2. wifi speed only 200-250mbps on 5ghz(stand next to the router) while it suppose to be 300-500mbps

if under warranty i want to send in for checking...if not...can i send it for repair?
spadecrew
post Sep 13 2018, 08:04 PM

Getting Started
**
Junior Member
154 posts

Joined: Jul 2008
From: shah alam
QUOTE(SilentVampire @ Sep 13 2018, 07:11 PM)
Just get a new router bro. The answer to your first question is that the CPU of the router can’t sustain the heavy download and upload and your speed goes down because of that, CPU throttling. I will suggest you get a new router. Read my signature, and see list of compatible routers.
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i have this problem way before the turbo upgrade...so just asking whether still in warranty or not n if not can i send it for repair...if the cost to repair is cheap...i can sell it to my friend after the repair and get a new better one...

 

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