TP-LINK Malaysia Official Thread, Technical Enquiries and Support
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 Jan 14 2018, 09:13 PM
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#1
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Junior Member
21 posts Joined: Mar 2010 From: Ipoh, Perak  
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Hello..im using tplink archer c2300..i already register for tplink cloud..when i try to login to tplink cloud in the router the error pop up said connection time out..already try 3-4 times..restart the router still same..using this router for unifi 100mbps
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Jan 15 2018, 12:08 AM
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#2
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Junior Member
21 posts Joined: Mar 2010 From: Ipoh, Perak
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QUOTE(SilentVampire @ Jan 14 2018, 11:46 PM) You are using the just released Archer C2300? That’s cool. Everything is all logged in correctly PPPoE etc? If you are not using TP Link cloud, you can login locally normally and everything is connected? Everything run perfectly..just cant login tp link cloud..not sure why.. |
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Jan 15 2018, 11:59 AM
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#3
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Junior Member
21 posts Joined: Mar 2010 From: Ipoh, Perak
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QUOTE(SilentVampire @ Jan 15 2018, 12:19 AM) That’s weird. Try creating another account with another different email address and login again: https://www.tplinkcloud.com/register.php still cant sign in...I try to update my router clock and it return request time out error..check my internet on my laptop, can surf and download without problem..check tp link malaysia website for latest firmware, nothing...but tp link sg website got latest firmware update..can i upgrade my router firmware using sg firmware? |
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Jan 15 2018, 05:08 PM
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#4
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Junior Member
21 posts Joined: Mar 2010 From: Ipoh, Perak
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QUOTE(SilentVampire @ Jan 15 2018, 01:15 PM) You should be able to download from the router itself. Log into your router locally, and go to firmware upgrade and search for a firmware upgrade and update it from there. failed to update...it looks like anything that need internet connection like login into tp link cloud, updating clock using internet, ping using router also failed and when i try to update the firmware it return time out error and asked me to login my tp link cloud account...tp link malaysia website dont have any firmware for this router archer ac2300 to update...i check out singapore tp link site and there got a new firmware...maybe i should wait? |
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Jan 16 2018, 12:03 AM
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#5
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Junior Member
21 posts Joined: Mar 2010 From: Ipoh, Perak
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QUOTE(SilentVampire @ Jan 15 2018, 05:35 PM) You are able to connect to the internet normally, so should be able to update, and sync the time with the NTP server. Just wait for Tp Link MY to reply to you. Problem solved..replace default ntp url and now can sync time with internet..after that i can sign in my tp link cloud.. |
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