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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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penthesilea
post May 5 2021, 04:18 PM

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Anyone facing issues with random disconnect/reboots for AX20? I'm getting it rather frequently and it is getting to be really annoying.

I see a firmware update (Archer AX20(US)_V2_210128) was released in February to fix this but it was only for v2. Any news for v1.2? Or has anyone tried updating v2 firmware to v1.2?

penthesilea
post May 5 2021, 04:41 PM

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QUOTE(StevenL @ May 5 2021, 04:31 PM)
mine is 2.0.1 build 20200915 AX20 Msia, no issue and in fact, working very well thumbup.gif

maybe u need to reset the router setup all over again just in case if probelm persist
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Yeah, I tried that before but the problem came back. Since there is a firmware update that fixes the issue, was hoping can upgrade to that instead.


penthesilea
post May 8 2021, 12:57 AM

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QUOTE(Lim0716 @ May 7 2021, 08:52 PM)
Hi, guys. Did anyone here facing problem auto rebooting for TP-Link AX20 Model?
Firmware Version:2.0.1 Build 20200915 rel.57860(5553)
Hardware Version:Archer AX20 v2.0
May i know how to fix it?
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There seems to be a recent firmware update (Archer AX20(US)_V2_210128) that might fixes the issue for v2:
https://www.tp-link.com/my/support/download...-ax20/#Firmware

Unfortunately not available for v1.2. I reached out to tech support and they gave me a beta firmware update to test. Going to monitor next few days to see if that helps.




 

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