TP-LINK Malaysia Official Thread, Technical Enquiries and Support
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 Nov 8 2017, 02:52 PM
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#1
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Junior Member
124 posts Joined: Jan 2007  
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hi i want to ask about archer c7 v2.
i have sudden freeze for a short time randomly when using this router. i am downloading torrents and it drops to 0kbps and the internet browser show dns error or something. after a short time, it goes back to normal. never happen before when using tmnet dlink router. is my router faulty and can i ask the tp link center in low yat for v4? |
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Nov 10 2017, 01:24 PM
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#2
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Junior Member
124 posts Joined: Jan 2007
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QUOTE(ppfoong @ Nov 9 2017, 03:22 PM) Check your WiFi setting for "Group Key Update Period". If it is a number other than 0, when the key is changing, you will experience this effect. Change it to 0, the key will not change, so you will not get this effect. the Group Key Update Period is set at 0 for both 2.4 and 5 GHz. i noticed the wifi encryption was not set at auto(recommended) for both so i changed it. hope this solves the issue. |
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