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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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crusher
post Feb 1 2018, 11:28 PM

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Hello sifus,

What version of firmware best use for c7 v2?
crusher
post Mar 3 2018, 09:35 AM

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Hi all,

I am using c7 v2 with version 3.15.1 Build 160715 Rel.50549n. Realised my router have frequent disconnection & unable to connect again until I restart it.

Anyone facing such problem and can diagnose the issue? Is it firmware problem?
crusher
post Sep 9 2018, 06:07 PM

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Guys, whats the best firmware for my c7? Apparently it has causing me issue that has frequent disconnection. Tried use c1200 by tm, no disconnection at all.


crusher
post Sep 9 2018, 06:28 PM

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QUOTE(SilentVampire @ Sep 9 2018, 06:10 PM)
Latest firmware? Update it to the latest firmware, and if it is still happening, just hard reset it, and try again.
Latest firmware? Update it to the latest firmware.
*
Firmware Version:
3.15.1 Build 160715 Rel.50549n
Hardware Version:
Archer C7 v2 00000000

possible to upgrade latest v5 firmware into v2?
crusher
post Sep 9 2018, 07:08 PM

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QUOTE(SilentVampire @ Sep 9 2018, 06:52 PM)
Not possible. That router should be quite stable though. Try to hard reset it and set everything up again. If it is still not functioning and out of warranty, would suggest you get a new router.
*
Bought on July 2017. Now suddenly this happen, warranty only 1 year right?

So based on my firmware is the latest right?

Should I try WRT firmware if this didnt go thru? Using the TM C1200 kinda shitty
crusher
post Sep 10 2018, 02:08 AM

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QUOTE(SilentVampire @ Sep 9 2018, 10:44 PM)
Nope, warranty 3 years if I am not mistaken. Try to hard reset, and try again. If still can't, send back for RMA.
*
Hard reset. Apparently only 2.4ghz facing frequent dc. While 5 ghz no issue. How do I send for RMA? Bought directly from tp link last year
crusher
post Apr 29 2019, 03:03 PM

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Guys, i am using c7 now. Apparently it cannot link 3 units of my xiaomi cctv. 2 of it bought from taobao china, another 1 from local store. Problem would be same and tested under another router it can be connected. Anyone facing same problem as me?

 

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