Hi.

I bought a Cloud Camera model NC250 last year, and it has a problem of unstable connection. It frequently disconnects from the network. At first I thought maybe my router was not good enough and a bit too far. But ever since I use a new router this year, I'm more convinced that the camera is bad.

The distance from my router is about 10 meters. My current router is TP-Link Archer C5. I don't think the problem is with the router, the distance or signal strength, because whenever it's connected, I see the signal strength is shown as full bars in the app, and around 90% in the web interface. My phone can also connect to my network just fine from the camera spot.

So something is wrong with this camera. Please let me know how to claim warranty on it.

What if I use it with the cable and no issue? I'm only going to use it wirelessly anyway because of the location.
I've applied your recommendation for the wireless settings. I'll monitor how well it goes. Thanks.

This post has been edited by Swordylove: May 29 2017, 10:55 PM