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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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RickJames09
post Apr 8 2018, 09:12 PM

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Same question. Anyone?

Also, is your hypptv run alright with Archer c7 v4? Mine sometimes got "no connection" but it turns alright if I use the given router (dIR850) by unifi.

QUOTE(Alex9182 @ Mar 31 2018, 10:50 PM)
Archer C7 V4 new FW update "1.0.6 Build 20180315 rel.33399"

any one upgrade d, any comment? is it advisable to upgrade?
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RickJames09
post Apr 10 2018, 06:53 PM

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Same with me. Till now I cannot sort it out.
QUOTE(xbloodx @ Apr 10 2018, 06:44 PM)
Hi i have an archer C7 V2 hardware.. flashed the latest Malaysian firmware.. after setup the internet is working fine.. but when i turn on my Hypptv the internet is gone.. i have to turn off my Hypptv and restart the router to make the internet work again.. anyone ever had this situation before?
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RickJames09
post Apr 11 2018, 04:56 PM

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Alright. Will try later. So after upgrade the firmware need to disable the NAT?
QUOTE(SilentVampire @ Apr 11 2018, 12:33 AM)
You can both disable hardware NAT under ‘NAT’, it will be okay then. The new firmware supposed to fix that, but I guess not.
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RickJames09
post Dec 7 2018, 03:22 PM

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QUOTE(aaz2082 @ Dec 7 2018, 03:49 PM)
Unifi technician just left. They replaced my modem to a new one (i.e. the white AN5506-04-BG model).

TM Speedtest results are as follows (note: I'm on the 500Mbps Turbo package):
Download speed: 439.9Mbps
Upload: 108.1 Mbps
Ping: 4ms
Jitter: 1 ms

Note: The above speed was achieved using direct LAN connection from the router to my laptop.

My router: TP-Link Archer C7 version 5
LAN Cable: Ugreen's Cat6 cable

Overall, I'm happy with the performance of my setup.

Unifi Technician shared with me the following:

a) For direct LAN connection to a laptop running on Windows 10, their experience is that download speed is only averaging 80-85% on package speed. Therefore, my 440Mbps speed achieved is within the average. He said to check with fellow forumers if there is a solution to reduce that 15-20% speed loss.

b) For those whom have built-in LAN cables in their walls, to check whether their LAN cables are still Cat5 (which is only capable of 100Mbps) or Cat 5e/Cat6.
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Hi. Did you notice any significant difference after changing to a new modem? I am still the silver modem given by TM previously.

TM said they can change my modem but I need to pay RM53. I'm currently on Tp Link Archer C7 as well and my internet package is 800Mbps Turbo package. My download speed test can go up to 800Mbps when using Lan and around 400Mbps when using wifi (around 30m from router).

Should i upgrade to the new modem from TM or just stick to the current one?

RickJames09
post May 17 2020, 10:00 AM

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Anyone knows why C2300 is no longer available in Tp Link website? It stated that the model has been discontinued.

I thought C2300 is a good product.
RickJames09
post May 17 2020, 10:00 PM

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QUOTE(FusionXY @ May 17 2020, 12:00 PM)
Hello, C2300 is a good product but now technology are changing very fast.

By now and the future, we will be using Wireless AX Router and Wireless AX Adapter.
If you wish to get a new router like C2300.

I would to like suggest you to get TP-Link Archer AX50.
Around the same price before.
When it first launched, the price starting from RM 799.
And reduce the price lower to around RM 599.

Thanks.
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Thanks for the info. Do you know if C2300 has OneMesh capability? I would like to pair it with Re300 and do not want the router and extender to interfere between each other.

Based on Tplink website, OneMesh intelligently connects mobile devices to your router or extenders, whichever provides the best connection. The OneMesh™ router and extenders share a single Wi-Fi name so you stay connected to your network in every room.

Thanks for the help.
RickJames09
post Jul 12 2020, 08:41 PM

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Need some help. My internet download speen has been really terrible today. I tried using lan, same result. Even tried using other devices in my house. Same result. Download speed really bad. Upload is okay. I’m using Time 100mbps.

Fyi, i’m using tplink c2300. I contacted Time to reset my port. Same result. They said it could be my router setting but I didnt change any setting.

Any idea what to be checked guys?
RickJames09
post Jul 12 2020, 08:57 PM

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QUOTE(FusionXY @ Jul 12 2020, 09:50 PM)
Hello, I would like to suggest you to bypass the ONU and test out the speed.

Have you tried factory reset on C2300?

Before you proceed above. You need to have the PPPoE Credentials ready.

Thanks.
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Reset the router and modem already. No effect. What do you mean bypass the ONU?

Thanks.
RickJames09
post Dec 31 2020, 06:11 PM

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Do you guys know if I can use MY spec Deco M5 in UK? My brother is studying in UK and would like to use mine as I'm upgrading to X60.

If yes, what need to be done? Just update the firmware from UK website is it?

 

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