whats the reason they show rejected? isit you didnt put money in first?

just kena myself today... called them said they have problem with the system.... miss opportunity already. How to invest if the system itself not stable... think will move my money out for the time being.

I've been using Rakuten Trade for a month now, seems more user friendly for beginners and the website is more clean. I still use Rakutentrade as my main trading account, transfers of funds in is easy and fast. Customer service is really good and quick. Below are some cons so far that I found.

1. Research tends to come in late and sometimes missing. Improved at the turn of the year in January. Serviced by kenanga reports, reports comes in at 9am everyday, some days at 9.30am...
2. Sometimes the information/graphs not complete or missing, have to refer to other websites to verify. No idea for why this happens.
3. Mobile app is below expectation. No app for ipad, uses the iphone app. Does its job to place orders, could be improved. I still prefer to access from my web browser to do my trading.
4. My buy/sell order have not been processed before (1 time) but customer service was fast to rectify the issue when calling them.
5. The system has occasions that is still unstable sometimes and will update on fridays usually for an hour or so after market close.

Overall, i'm quite contented using the platform, as with anything new, it is still improving. I've tried other platforms but the interface just didnt suit me. Just a personal preference.

yeah was abit agitated at that time but issue was resolved almost instantly after I called. Believe they were updating their system during that period so could have been that. So far in my 2+ months using, only experienced it once. If it happened more than that, i'd probably have cashed out already by now. When one door closes another opens right?

It did trigger me to re-activate my other brokerage account to standby though.