Hi guys im really having a problem with Rakuten.

I have emailed them COUNTLESS times, NO REPLY. I CALLED many TIMES, NO ANSWER , even waitied for 20minutes and the line got cut off.

I bought 10,000 air asia shares around rm8,800.

And sold it at a loss on 23rd april 2020.

BUT I STILL HAVE NOT RECEIVED my BALANCE OF RM7,700 into my trading account.

This is one of the worst online trading platform i have ever used.