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 Rakuten Trade, A new online trading platform

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muhammadb
post Mar 12 2019, 10:45 AM

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And member site - "crashed" this morning bangwall.gif . Damn slow and lagging and intermittent access as market opened up today and then at 10am - they put a banner member site interruption.
muhammadb
post Mar 12 2019, 12:32 PM

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12.30pm - on the dot. System maintenance. bruce.gif

muhammadb
post Mar 12 2019, 12:36 PM

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QUOTE(kgvon @ Mar 12 2019, 11:50 AM)
Does Rakuten crash frequently? New investor here, trying to see if Rakuten works for me or not.
*
Only happened when stock market is hot, such as this morning. And so many concurrent users logging in at the same time, and probably system cant take the load.

Or their cloud provider or cloud configuration cannot elastically expand resources as intended.

This post has been edited by muhammadb: Mar 12 2019, 12:36 PM
muhammadb
post Mar 12 2019, 12:39 PM

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QUOTE(Morales @ Mar 12 2019, 11:39 AM)
Very disappointed with Rakuten Trade. Unable to log in since in the morning which resulted me to unable to sell at my preferred price.

Called up to their Custimer Service to place my sell order.

They should seriously look at improving their platform asap. This is not the first time happening.
*
It was fine from 8am - 9am. It started to slow down after that and then intermittent access.
And even the app on ios/android - ispeed.my - has issue to login.

But I believe so, they have improved a lot since 2017 and 2018. To be fair to them - it is like AirAsia of stock trading.

This post has been edited by muhammadb: Mar 12 2019, 12:45 PM
muhammadb
post Mar 12 2019, 02:09 PM

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QUOTE(windvind @ Mar 12 2019, 01:35 PM)
Already after lunch but their service not up yet.
If they cant fix by 3 to 4pm better no need to fix for the whole trading day. No difference.
*
They just flip the login page. But login still delayed. 20 minutes to go before market re-open. ranting.gif
muhammadb
post Mar 12 2019, 02:29 PM

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QUOTE(preducer @ Mar 12 2019, 02:16 PM)
I can still see the interruption msg scrolling on the top.
*
Finally, 2.28pm - can login. cry.gif
muhammadb
post Mar 12 2019, 02:34 PM

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QUOTE(preducer @ Mar 12 2019, 02:31 PM)
yup just tried, thanks.
*
Seems to be faster now and more stable. rclxms.gif

Thank you RakutenTrade team - go lunch then.
muhammadb
post Mar 13 2019, 12:19 PM

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QUOTE(talzer @ Mar 13 2019, 12:57 AM)
Hi, how long to get the account activated? Is this better than cimb itrade?
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My experience - less than 2 hours, if you have submitted all the documents.

Rakuten brokerage fees is cheap, comparable to m+ etc.
Go google imoney share-trading site to compare.

It all depends on what you want to do, direct cds, nominees, ipo or just plain trading.
muhammadb
post Mar 14 2019, 06:05 PM

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QUOTE(kgvon @ Mar 14 2019, 02:14 PM)
How do we trade in Leap market?
*
Rakuten Help page says:
Who can trade on the LEAP Market?
Only Sophisticated Investors are allowed to trade on the LEAP Market.
Rakuten FAQs

Sophisticated Investors are defined as follow: -

Entities
- a company that is registered as a trust company under the Trust Companies Act 1949 which has assets exceeding RM10,000,000 under management; or
- a corporation that is a public company under the Malaysia Companies Act 2016 which is approved by the Securities Commission Malaysia to be a trustee under the Capital Markets and Services Act 2007 and has assets exceeding RM10,000,000 under management.
- a corporation with total net assets exceeding RM10,000,000 or equivalent in foreign currencies based on last audited accounts; or
- a partnership with total net assets exceeding RM10,000,000 or its equivalent in foreign currencies.

Individual
- an individual whose total net personal assets exceeds RM3,000,000 or equivalent in foreign currencies, excluding the value of the individual’s primary residence;
- an individual who has a gross annual income exceeding RM300,000 or equivalent in foreign currencies in the preceding twelve months; or
- an individual who, jointly with his or her spouse, has a gross annual income exceeding RM400,000 or equivalent in foreign currencies in the preceding twelve months.


This post has been edited by muhammadb: Mar 14 2019, 06:07 PM
muhammadb
post Mar 26 2019, 06:10 PM

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QUOTE(infested_ysy @ Mar 26 2019, 10:28 AM)
What are the fees involved for rakuten trade?

Just brokerage fee of RM7 when you buy?
Do they charge anything when you sell the shares you're holding?
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What are the brokerage rates and fees charges?

Normal Brokerage (via Web/ iSPEED.my)

⦁ Below RM1,000.00 = RM7.00* per transaction

⦁ Between RM1,000.00 to RM9,999.99 = RM8.00* per transaction

⦁ Between RM10,000.00 to RM99,999.99 = 0.10% of trading value*

⦁ Equal / above RM100,000.00 = RM100.00* per transaction

*6% ST will be imposed on brokerage fees

Other Fees

⦁ Clearing Fee: 0.03% up to a maximum of RM1,000.00 per contract

⦁ Stamp Duties: RM1.00 for every RM1,000.00 in trading value (maximum amount of RM200.00 per contract)

⦁ CDS Fee: Account Opening RM10.00 per CDS

⦁ Transfer of Securities RM10.00 per counter

⦁ Services Tax (ST): 6% of brokerage fees
muhammadb
post Mar 26 2019, 06:19 PM

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QUOTE(kongkkm @ Mar 21 2019, 04:49 PM)
Asking a beginner question.

1. Buying or selling a share with order type: limit, why it won't buy or sell even when it reaches the target?

2. What to do with expiring warrant? Any other options like convert to share, etc.?
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Limit sell - you have to queue, even if the share price has reached your intended sale price, if someone else has put their sale order before you, their sale order will clear first.

Expiring warrant, it depends on the warrant itself - if still can convert or not.
Read more here: What is a Corporate Action (CA)? icon_rolleyes.gif

This post has been edited by muhammadb: Mar 26 2019, 06:54 PM
muhammadb
post Mar 27 2019, 08:22 AM

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QUOTE(abcn1n @ Mar 26 2019, 09:37 PM)
Am thinking of opening a Rakuten trade cash upfront account but have some queries. Appreciate help.

1) Do one immediately have to transfer a certain sum of $ upon opening the account or only need to transfer the $ when one wants to trade?

2) As most probably I will not be trading (or very minimal trade) for the 1st few months, will I be urged/harassed to do so?
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1) minimal rm 10 in cash account to keep it active (Min rm 10 - to keep it active). I have managed to get it below 4, lol
Initial account opening under contra 2.0 promo period is rm20, you get back rm10. Then with those balance cash, you can buy odd lot unit of some penny stock, without topping up any cash, if you dont want to (but remember rm 7 trading fees, clearing, sst, etc).

2) no harm, do it when needed only. I think you need to to trade once in 3 months possibly, cant remember (not mentioned anywhere also). Bursa CDS will be inactive if no trade in 36 months (3 years).

Extra note, cash kept in cash or contra account gain interest 2.5% pa, calculated based on daily rest - credited monthly. This is more than m2u savers account. Not guaranteed by PIDM - usual stuff.

rakuten client account t&c

This post has been edited by muhammadb: Mar 27 2019, 08:43 AM
muhammadb
post Apr 6 2019, 02:10 PM

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QUOTE(mr_hustla @ Apr 6 2019, 01:42 AM)
when Rakuten want to implement cut-loss function??? very slow la Rakuten
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+1

This is becoming necessary now - since market is very volatile nowadays. Even though if you are a long term investors.
The amount of percentage drop for some counters, is really scary - like Dayang.
muhammadb
post Apr 6 2019, 02:13 PM

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QUOTE(mr_hustla @ Apr 6 2019, 01:41 AM)
Rakuten use CDS nominee under Kenanga. So you will not receive any hard copy quarterly report for any share you hold. Even if you want to attend AGM, you have to let Rakuten knows as the share is under Kenanga Nominees not your name.
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Some small time investor, prefer privacy, so nominee CDS account is the way.
Quarterly report, get an online pdf version, easier, less messy to kept in the house or to throw it away.

 

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