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 Rakuten Trade, A new online trading platform

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kens88`
post Dec 9 2023, 07:57 AM

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Junior Member
397 posts

Joined: Aug 2021


Hi guys... Would like to ask what is the reason interest earned keep going up even after you bought shares with it?

I put in 30k but straight away use to buy some us etf. But the interest earned amount kept going up for the past 2 days.. Is this normal? Obviously I already bought the etf as I can see have p&l already

Edit: using cash upfront acc and settle in rm if that matters

Edit edit: another thing I noticed is the portfolio amount I have is under trade outstanding. Why isn't it under buy (matched)?

This post has been edited by kens88`: Dec 9 2023, 08:02 AM
kens88`
post Apr 27 2025, 11:05 PM

Casual
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Junior Member
397 posts

Joined: Aug 2021


In response to recent reports of unauthorized access affecting multiple equity brokers in Malaysia, we are proactively enhancing our security measures to protect your account.

To safeguard your account, we will soon implement a mandatory password reset for all clients. After 2pm on 27th April, you will be able to initiate the 'Forgot Password' process. Please note that initiating this process earlier might not be possible due to system maintenance. Once implemented, your current password will be marked as expired. You will then need to manually initiate a 'Forgot Password' action directly within our app or through our website to create a new one.

Action Required:

Please follow the steps below to regain access:

1. Login Attempt
When you try to log in to Member Web or iSPEED, you will see a message indicating your password has expired. You will not be able to log in using your old password.

2. Initiate Password Reset
On the login page, click on the "Forgot Password" option (located at the bottom right corner of login button).

3. Submit Your Details
Enter the required information (such as your name, date of birth, ID type and contact number) to request a password reset.

4. Receive a Temporary Password
A new temporary password will be sent to your registered email address (in PDF). Please check your inbox (and spam/junk folder if needed).

5. Login with the Temporary Password
Use the temporary password from the email to log in.

6. Change Your Password
Once logged in with the temporary password, you will be immediately prompted to set a new password of your choice.

7. Confirmation
After successfully changing your password, you will see a confirmation message.

8. Access Member Web / iSPEED
You can now access Member Web and iSPEED as usual with your new password.

I got this email. But when I tried to change password, it just says user doesn't exist.
kens88`
post Apr 28 2025, 10:03 AM

Casual
***
Junior Member
397 posts

Joined: Aug 2021


Update: somehow I got it to send me the temp password.

I fiddled around with the user name (added Mr/ MR, all caps my name all these). Then when I deleted the MR and make my name all caps, suddenly it went through.

Dunno is they reset the server or because need put all caps
kens88`
post Sep 15 2025, 10:37 PM

Casual
***
Junior Member
397 posts

Joined: Aug 2021


Anyone notice if you buy voo on rakutrade your spread will be very high? If I buy rm100 worth of voo, according to the system, my buy price is 621usd, but ath only 607 usd

 

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Time is now: 5th December 2025 - 11:57 PM