Dear valued customers

We are very sorry for the disruption in our services today, resulting in the inaccessibility of the Rakuten Trade trading platform.

We understand the inconvenience it caused, and regret how frustrating it was. 

The platform is now accessible and available for you to place orders.

While we are still working on the root cause of the issue, rest assured that it was not the result of a cyber-attack, and your data remains secure.

Once again, we sincerely apologize for the inconvenience caused and thank you for your patience.