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 Rakuten Trade, A new online trading platform

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Morales
post Feb 23 2020, 10:38 AM

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QUOTE(foxxy @ Feb 22 2020, 09:59 PM)
Raku Margin is out. Finally! Habis lah all the other brokers.
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Why?

No info yet on the their margin. I guess they are still doing testing on it. Anyone tried applying it already?
Morales
post May 1 2020, 11:36 AM

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QUOTE(ju146 @ Apr 30 2020, 10:47 PM)
did a silly mistake of not picking my stock in the contra account for today T+2 after 5pm. On monday they will force sell my stock on market opening rate?
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Try email them on it before Monday.

I once too forgot to pick up my share but the CS staff asked me to email them before T3.
Morales
post May 1 2020, 11:37 AM

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QUOTE(msa9696 @ Apr 30 2020, 08:38 PM)
Anyone faced any issue before when you tried to submit a SELL order but being rejected? (Have enough shares on hand, not short selling)
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What's the reason of rejection?
Morales
post May 3 2020, 01:01 PM

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QUOTE(DjKenji @ May 2 2020, 10:28 PM)
usually maintenance will be after 5 pm cut off time
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Which sucks cuz that's the time I normally review the trades I did for the day
Morales
post May 9 2020, 07:04 PM

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QUOTE(Banana95 @ May 9 2020, 06:53 PM)
Hi all,

I have encountered some problem  :confused: during deposit transaction. Due to certain reason, I have used a 3rd party account to deposit money into the rakuten cash upfront account.
But then the transaction was failed with the reason "Transaction from 3rd party account".

However, the money in my bank has been deducted? ANY IDEA how to solve this?

Thank you.
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You cannot use other invidual bank account other than yours. If the bank account you use to deposit is a 3rd party account, go send an email to their customer service staff.
Morales
post May 14 2020, 09:37 PM

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QUOTE(Asus @ May 14 2020, 04:07 PM)
can we report them to any authorities? who should bear the losses when we cant even enter into our account
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They have to. It's their issue anyways.

Email their customer service about this and they will advise you what to do next.
Morales
post May 25 2020, 02:57 PM

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QUOTE(abcn1n @ May 24 2020, 07:28 PM)
Have been having problems with Rakuten for weeks / months now. Most or all of the time unless I buy at the best bid price or at the offer price, my order will be rejected. I can try to buy at the 2nd best bid price and yet it still gets rejected. Anybody knows why or facing the same problem?
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I assume you are using market order to do so. Their market order needs extra 30% trading limit.

https://www.rakutentrade.my/faqs/trading/wh...de-market-order

Just change to limit order and you are good to go.
Morales
post May 29 2020, 02:05 PM

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Its strange that no one really bothers to read the basics first before start investing.

Like going to a war without wearing any armor and completely naked. Newbies, please read the pinned messages in the main forum before you even open a trading account.
Morales
post May 30 2020, 10:34 AM

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QUOTE(delsoo @ May 30 2020, 09:51 AM)
Hi, all . I have forgotten my tarding pin, how to reset it ?
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https://www.rakutentrade.my/faqs/account-op...-my-trading-pin


Morales
post Jun 10 2020, 09:48 PM

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QUOTE(AsTiGaTe @ Jun 10 2020, 08:29 PM)
does anyone know how long is the maintenance for today?
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They did mention on their website which is 11pm

Morales
post Jun 16 2020, 12:16 PM

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QUOTE(lightonokira @ Jun 15 2020, 11:24 AM)
Hi, can I short sell on rakuten trade?
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Nope.
Morales
post Oct 29 2020, 03:16 PM

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QUOTE(Kar Weng @ Oct 29 2020, 04:06 AM)
"All deposits placed with the Company are not insured under the Malaysian Deposit Insurance System or Perbadanan
Insurans Deposit Malaysia (“PIDM")."

Found this on the fine print in Rakuten Trade's General T&C.

Is there any brokerage out there that offers PIDM coverage on our deposits in the trading account?
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Not sure about that.

But this is what I found on PIDM website.

Attached Image

Source.
Morales
post Dec 7 2020, 02:22 PM

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Ringgit to strengthen to 3.80-3.90 against US dollar in 2021 — Rakuten Trade

KUALA LUMPUR (Dec 7): Rakuten Trade Research foresees the ringgit (MYR) to strengthen to the range of 3.80 to 3.90 against the US dollar (USD) in 2021 as it expects Chinese yuan (renminbi or RMB) sentiment to improve against the greenback's.


Source - The Edge

This post has been edited by Morales: Dec 7 2020, 02:22 PM
Morales
post Jan 22 2021, 10:47 AM

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QUOTE(joeblow @ Jan 22 2021, 10:36 AM)
Hi guys,

I am thinking of opening a new Rakuten account and transfer some of my high value counters to Rakuten to save some commission...

Since Rakuten uses nominee account and does not send you anything unless you request for it, what happens to those Dividend Reinvestment Plans or Share splits or other corporate actions which require your decision. For Dividend Reinvestment Plan does Rakuten send us the information or they just credit the dividend to your account without giving you the choice to use the dividend to subscribe to shares?

Lastly does the live chat even works? Seems like all automated responses.
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For DRIP, they will send you an email reminder on it (if you choose to reinvest). After that, you may perform DRIP on the platform - damn convenience especially for a person like me
as I am too lazy to go to post office to courier my DRIP forms.

If you choose not to, then you just ignore the reminder. No action done will results the dividend payment to be credited into your RT acc
Morales
post Jan 22 2021, 10:49 AM

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QUOTE(jonathan_k @ Jan 20 2021, 07:21 PM)
Will I receive bonus warrant if I using rakuten account?
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If you bought the share before the ex-date, i dont see why you wouldnt receive it
Morales
post Jan 24 2021, 04:33 PM

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QUOTE(xiiaoisaac @ Jan 24 2021, 10:56 AM)
How much would the fees be like? I see there is a Referral Code, could you share me yours.
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If you are referring to account opening CDS, its RM0 in RT.
If you are referring to the brokerage/commision rates, you can go to their website to know more about it.

I think you're very new in this.

I suggest you to read up as much as possible on stock trading (or how RT products work) before you make your first purchase.


Morales
post Feb 2 2021, 12:10 AM

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QUOTE(xiiaoisaac @ Feb 1 2021, 10:17 PM)
I emailed them this morning. Still no reply. Joke!
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Yesterday KL cuti la

This post has been edited by Morales: Feb 2 2021, 12:10 AM
Morales
post Mar 29 2021, 08:55 AM

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Attached Image

Rakuten Trade going global soon. But not sure whether only US only or with other exchanges too.
It was announced this morning on their Telegram group.

This post has been edited by Morales: Mar 29 2021, 08:56 AM

 

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