Only Unifi customer need to return Unfi Modem which is cost RM500. Unfi Modem is life time warranty.

For streamyx customer is not need to return modem, the streamyx modem just only have 1 year warranty.

TM counter stuff sometime very blur, u may ask thier branch manager come out to clarify on it.

This post has been edited by pwlow: Jul 9 2017, 04:33 PM

Do you take the thumprint verify for your register ? When is your activation date ?



Announcement: Upfront Payment

Please be informed for UniFi service application made without verification using MyKad Reader, customer may be subjected to an upfront payment of

i.RM 100.00 for Malaysian Citizen*
ii.RM 500.00 for a customer who is a non-citizen or a permanent resident of Malaysia
iii.RM 200.00 for business customer*


Note:*For I Love TM Application only

The upfront payment is payable within ten (10) days, starting from date of Service Activation, failing which the account will be suspended. The amount will be credited into the customer's bill. Kindly refer www.tm.com.my for detailed Terms and Condition for UniFi.

yes, is like the advance payment.

Do not cancel it before you get the new cause you might face the port full issue and you will not have chance to get the Unifi so soon if port full happen in your area.

not 10Mbps ah ? Is 10Mbps la . If not they come out Unifi Lite.....this is to fullfill SUBB project .

Yes, pay with those credit card that offer online 5% to 6% cash rebate card.