I think this is not true. On my experience, when I setup limit at my router (30M account, limit 10M). It will never reach 10M..maximum will reach 9.xM. I think same with our internet line. TM already set 30M but 2M-10M will be loss due to wiring, bending, copper issue, wireless issues and other losses issue. So since im getting speedtest 32M right now, perhaps TM may already set the account to be 32M - 35M.

As a customer, I also feel unfair that I did not get 30M before this. But TM is giving me 32M right now should be applauded.

I need some advice from some of the experts here about Unifi installation.

Yesterday installer came to my house to install unifi lite but he wanted to charge me RM200 for overhead ceiling wiring. He said if you don't want to pay I have to drill holes in your wall but if you pay me, I won't drill holes in your wall & install the wiring nicely for you.

Is that guy bullshitting me or what? If he drill holes I don't have to pay but if he does the easier work that doesn't involve any drilling I have to pay him. Is the guy trying to cheat me or what?

Fortunately for me, before he could do anything he found that the ports were full in my area. So he couldn't do anything & I didn't have to pay him a cent.

So is the installer trying to cheat me? Please advise me before I lodge a complaint with TM about this installer.

Thank you in advance. 

i doubt TM will bother to take action, this is how the installer earn extra.

i also kena same.

Thank you all for your replies. Now I know that guy is trying to cheat me.