Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly
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 Jun 2 2017, 02:33 PM
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#1
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Senior Member
3,408 posts Joined: Nov 2008 
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TM just called me regarding the upgrade.want me to confirm again if i agree to the upgrade eventhou i did apply @thankyousurprise. Made appointment on next monday as they need to send technician to my house to do the upgrade.btw ,im from 50mbps to 100mbps.
QUOTE(yoda @ Jun 1 2017, 07:37 PM) For upgrade to 100M, the technician will come to you with router capable of 100M. While i am using Asus- AC68, in TM's record, i'am still using the "miserable" orange Dlink 615. Hence, the new router. My old record also using the dlink orange router.but i changed to tplink c7 myself two years ago.so they will still replace it free? This post has been edited by angel-girl: Jun 2 2017, 02:47 PM |
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Jun 2 2017, 02:46 PM
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#2
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Senior Member
3,408 posts Joined: Nov 2008
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*double post.
This post has been edited by angel-girl: Jun 2 2017, 02:47 PM |
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Jun 3 2017, 11:42 PM
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#3
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Senior Member
3,408 posts Joined: Nov 2008
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QUOTE(yoda @ Jun 3 2017, 11:38 PM) Yes, they must. If you already have a c7 just ask them to pass you unopen box of c5 (thats the router they gave me during upgrade). You can do whatever you want with the new router. I keep for spare Thanks for your reply!  |
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Jun 5 2017, 11:43 AM
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#4
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3,408 posts Joined: Nov 2008
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QUOTE(shah6287 @ Jun 4 2017, 08:45 PM) Yay finally..my 50Mb/s ---> 100Mb/s.. they come over to replace the router then only change your package from 50 to 100mbps or they will change the package first before they come? |
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Jun 5 2017, 04:30 PM
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#5
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Senior Member
3,408 posts Joined: Nov 2008
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QUOTE(Evirober @ Jun 5 2017, 04:12 PM) Just to update: Just received my Free Upgrade today. 50 to 100. Finally after so long. they will activate your new 100 mbps on the spot? |
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Jun 6 2017, 01:33 PM
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#6
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3,408 posts Joined: Nov 2008
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QUOTE(Mazda9 @ Jun 5 2017, 05:15 PM) They will activate your speed on your appointment date usually before the technician come over to your premises. technicians @my home now. 1 hour already still haven done.=.= |
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Jun 6 2017, 02:06 PM
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#7
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Senior Member
3,408 posts Joined: Nov 2008
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guys, my unifi upgraded to 100mbps already, but from the OCC, previously theres a good will discount rm20. but now gone already. is that normal?
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Jun 6 2017, 03:05 PM
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#8
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3,408 posts Joined: Nov 2008
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thanks for your reply.
i am amazed by the way she replied.  
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Jun 6 2017, 06:58 PM
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#9
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Senior Member
3,408 posts Joined: Nov 2008
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QUOTE(Mazda9 @ Jun 6 2017, 05:15 PM) What was the issue? The tech guy told me the dir 850l canot consistently hit 100mbps and finally ask me to use back my archer c7 as its better lol.i din try the dlink as i just got back home. |
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Jun 7 2017, 08:42 AM
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#10
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Senior Member
3,408 posts Joined: Nov 2008
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QUOTE(Mazda9 @ Jun 6 2017, 11:06 PM) In my case , I told my technician upfront pls walk in with only archer c1200 and if u don't have stock in hand, I'll wait but I demand only archer c1200 and he said don't worry, I have few units left with me and since you requested I'll give you that one... i setup the dlink router once i got home. 5 minutes done and it working flawlessly My speed was already upgraded and I was using my Asus rt-87u router and he only came at 4.30pm to pass me the sealed router and make me sign some documents and left.   QUOTE(stephantsen @ Jun 6 2017, 08:58 PM) this siti just know how to reply in official words. tried chat with her before and she dont dare to end the chat LOL!! i ask her to end the chat and i want to rate the conversation. after 30mins later she ended the chat and i rate it pooooorsay=no say This post has been edited by angel-girl: Jun 7 2017, 08:44 AM |
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Jun 7 2017, 08:44 AM
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#11
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Senior Member
3,408 posts Joined: Nov 2008
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double posted.
This post has been edited by angel-girl: Jun 7 2017, 08:44 AM |
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