just want to give feedback on quite a serious matter. ive been driving for a couple of months now and never really checked if boost and surge calculations were added to my payments. i wrongly assumed that it was all automated and the margin of error would be tiny if any.

at random i checked last week 2 hours that i drove in a boost area. out of the 6 trips i did, 3 were wrongly calculated. this week i check another hour and out of the 2 trips i did, 1 was incorrect. i alerted uber about both these instances. to uber's credit they replied within a day that they were wrong and adjusted my payments accordingly.

i went to one of the trips in question on my phone app. at the bottom help>issues with my fare>i had a different issue with my fare. then fill in the details and submit. they should reply within 24hrs