Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Credit Card v20, Post/Ask general questions here, Please read post 1-3 before posting, tq
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 Jun 18 2017, 08:33 PM
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#1
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Junior Member
218 posts Joined: Oct 2009  
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Hi all,
If a bank is unable to explain the abnormally high interest charges in my credit card statement when I request for the calculation, can I bring the matter up to Bank Negara? They are citing that the figures are calculated by the system and it would take a long time to obtain the calculation, all those excuses. |
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Jun 23 2017, 02:05 PM
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#2
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Junior Member
218 posts Joined: Oct 2009
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QUOTE(eddievh @ Jun 20 2017, 09:43 PM) How much did you owe them? Through normal purchase or cash advance? About 20 bucks. As I did not make full settlement on the previous outstanding balance, I was not entitled for the 20-day interest free period, hence they charged interest on all of the transactions which occurred during that period. Don't think I can argue with them now as I just found out that previously they did inform me on the changes in the credit card terms and conditions. |
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