i had an uber trip from bukit jalil to renaissance hotel yesterday. after dropping off the rider, he was shocked to see the fare was higher than expected. just now i check the trip invoice etc, and found this... see the red circle? i did not ride those route... a long u turn approximately 5-10km... anyone encounter any similar experience?

This post has been edited by ghoster: Apr 29 2017, 12:28 AM


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nope, he refuse to pay more than what shown on his phone. not entirely his fault tho.

summore i made a small mistake by entering a wrong turn (from attachment, see the small turn before reaching destination). it makes him believe that while he was sleeping in my car (yes, i am very gentle driver), i might had drove into more wrong turns that makes the fare bump up like crazy.

so yeah, end of the day, i receive a feedback regarding my navigation skills

we dont have any problem with the way of the fare being implemented. my point is that, the fare was being mark up because of the application error.

i report this case to uber, and i receive compensation. thank God. uber customer support is soo good and just. kudos uber!

but then again. the feedback navigation is killing me every time i open the rating page

ok la coz i dont do uber much. enough to cover my lunch