When changing phone, I need to do a Account Recovery?

Hello all. You may face some technical difficulties while trying to 'Add Cash' or 'Buy Gold' via Boost wallet due to an unexpected error with Boost's server.

FYI ya?

HG charges is lower compare to Boost Shake Reward you gained, so it's good return from this perspective.
HG cash withdrawal is hassle free as I did few one since last one. Good experience so far. I didn't actively buy gold but I committed to Smart Saver monthly for 12 months programme.

Yes no complain with HG cash withdrawal, totally hassle free. Even add cash from Boost earns you shake rewards. Imagine for every RM30 added from Boost, you earn RM1-2. Do that 5 times a day for 30 days, and that's RM150.

Yes I invested via Smart Saver too, I reckon this dollar cost averaging strategy is apt for precious metals investment like gold.

In your FAQs, it mentioned the buy / sell gold transaction fee is 2%, why just now i am plan to buy gold, your system stated is 2.81% transaction fee ?
CEO, what do you say ?

Gold price has been going up alot recently

Win 1st think later.

New promo. Save on 2% admin fee for 6 months.

What's your take guys?

https://www.hellogold.com/gold-savings-stress-free/

Awe! That's way too early! Wait monday, down then buy. Up still will go up during end of july, i guess.

Seeing from the boost mission side, around 1k users (i may be wrong) has make payment to hellogold app today. If they buy gold at 2% charge on weekend today and tomorrow just to join the boost mission then that must be WOW.

Good afternoon. We charge a buy fee of 0.79% and a sell fee of 2%. On weekends, we charge an additional 2% for both buy and sell as the gold markets are closed.

Physical gold redemption consist of a few charges:

1) The cost of the bar itself which includes the current price of gold + bar manufacturing cost
2) Cost of courier which includes additional charges should your location be very remote ( as advised by the courier company we use )
3) Cost of insurance for the safe delivery of your gold ( 100% insured)

When you redeem physical gold from us, we do not ask you to pay for these costs in Rm but what we do is deduct it from your gold balance.

Let's look at the variables for redemption :

a) The manufacturing cost is based on the different bar sizes
b) Courier cost based on your location and weight of gold you would like to redeem
c) Insurance cost based on how many grams you would like to redeem
d) The price of gold that changes every minute

That is why we would be more than happy to inform customers on the redemption cost via our Contact Centre (1300-130-888) as the quote to them would be accurate. The last thing we would want to do is to provide an inaccurate quote to our customers. Do contact us and we would be more than happy to provide you with the 'exact numbers' which you have asked for. It would be easier to give a percentage but that is not accurate at all.

For your information, we are a company that provides the everyday person to be able to buy and save in gold. Most scam companies would promise you a certain return after a certain amount of time. We do not do that. We are a platform that gives people an alternative means to save for their future. There is nothing 'fishy' about the way we allow customers to buy gold as it is done via FPX or Boost. That just shows that we would like to have as much transparency as possible. After all, all FPX transactions are visible to respective regulatory bodies and Boost is ..well.. Axiata.

I believe that quite a few of the forumers here are customers and yes, they have asked questions about us being a scam before. My personal pride is seeing those forumers now actually assist others with the queries in the forum as they have and still are using HelloGold. I applaud you guys. Thank you thank you. 

FYI....some big news coming soon. Keep a look out ya? This news would actually strengthen HelloGold's position as a company. 

If can transfer cash, its not the initial purpose of hello gold app.

i just bought RM1.22 for 0.006g of gold, was trying to max out to RM1.27 to get to the max limit of 0.79% transaction fee (RM0.01) but 1.26 and 1.21 (after deduct 1 cent) is the same gram for RM200.86/g price, so opt for lesser, and the shake reward is 10cents

Essentially tan_aniki was just trying to earn Boost shake rewards, to cover the hefty HG fees.
The thing is that Boost shake rewards are not linearly proportional, hence her method works.

From my limited trial just now, my return was about 24%.
Just imagine someone does this for the entire RM4.5k monthly spend limit set by Boost.

i'm not talking about hidden cost, just to minimize the transaction charges...
If u paid RM1.26 u got charge with RM0.01 but if u paid RM1.27 u got charge with RM0.02 instead of RM0.0010033...
They round up the transaction fee charges (0.79%) when u buy gold...
End up charge u 1.57% for that 1 cent difference...

Good morning. We do not round up or down. We truncate to 3 decimal places to be displayed in the HelloGold app. As an example... if you hold 1.22652233444337895 g of gold, what you would see in the HelloGold app would be 1.226 g displayed. However, you would actually have 1.22652233444337895 g of gold in your account. I hope this helps.