Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Mac Pro 3,1 2008 start up problem, Solution / troubleshoot

views
     
TSmactreouser
post Apr 18 2017, 09:55 AM, updated 9y ago

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


Hi,
My Mac Pro 2008 recently can't boot up, means, after powered up then it'll just shut down before the Chime Ring! Google around, no exact idea what's the issues are! Some said Graphic Card, RAM, Logic Board and Fans (overheating).

So, any users out there were having this problem? What's your solution? I might need to have some troubleshoot before sending to Apple Service Center.

Thanks! Your helps are appreciated!
loon90
post Apr 18 2017, 10:00 AM

Getting Started
**
Junior Member
172 posts

Joined: Mar 2010


I think is hard disk issue already
zeroendless
post Apr 18 2017, 10:18 AM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
I have had handful of similar problems with my old MacPro, they all all related to memory only one related to video card.

Here's what i normally do. Pull all the memory sticks, just using one to boot so u can narrow down which is the bad apple with simple diagnose.

If none of them works, it may be video card, that would be hard because you do need a Mac-compatible video card to do the testing.

[edit] FYI, if you have bad HDD or no hdd, i don't recall it beeps on boot up. so it's likely not hdd issue.

This post has been edited by zeroendless: Apr 18 2017, 10:20 AM
TSmactreouser
post Apr 18 2017, 10:38 AM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


Thanks guys for you kindness to advise!
Yup, not Hard Drive, cause, sometimes it could be bout up and ran for a few hours, then shut down unexpected!

RAM, I did try one by one, all worked! Still, System Details showed all RAMs!

Do you think Overheating? But even I cooled it down for 1 to 2 days, sometimes no luck too!
zeroendless
post Apr 18 2017, 10:52 AM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
That's harder to diagnose. i don't think it's overheat. I recalled mine have incidents of random crashes prior to hard froze on start up. Crashes are usually sign of hardware failure related to problematic ram on its way out. If you have time, do a dos command memtest to stress the Rams, run it overnight and you should able to pin point if Ram was the culprit. You can also check the system log after crash if it tells what was the cause.

QUOTE(mactreouser @ Apr 18 2017, 10:38 AM)
Thanks guys for you kindness to advise!
Yup, not Hard Drive, cause, sometimes it could be bout up and ran for a few hours, then shut down unexpected!

RAM, I did try one by one, all worked! Still, System Details showed all RAMs!

Do you think Overheating? But even I cooled it down for 1 to 2 days, sometimes no luck too!
*
TSmactreouser
post Apr 18 2017, 11:26 AM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(zeroendless @ Apr 18 2017, 10:52 AM)
That's harder to diagnose. i don't think it's overheat. I recalled mine have incidents of random crashes prior to hard froze on start up. Crashes are usually sign of hardware failure related to problematic ram on its way out. If you have time, do a dos command memtest to stress the Rams, run it overnight and you should able to pin point if Ram was the culprit. You can also check the system log after crash if it tells what was the cause.
*
Thank you so much!
In fact, I can proceed those test while can't boot up?
Memories Rise LED Red Lights Up a second then system down again! This is the situation right now.
zeroendless
post Apr 18 2017, 03:41 PM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
i was under the impression that u only experience random crashes now and u can boot it up. No, you can't do a memtest if you can't boot it up

Double check both the memory raise cards and make sure all sticks are both set and lock it. Then do a SMC and PRAM reset (search for the instruction if u don't already know)

If it still doesn't boot, then it's a good time using the previous Ram stick one by one test and see which one has the problem. If it does, run it bit longer till u figure out which one has issue or process to memtest. There are two raise cards, try swamp and change stick on different card too. It could also Ram problem only when number of sticks are used together so your tests should cover that as well.

QUOTE(mactreouser @ Apr 18 2017, 11:26 AM)
Thank you so much!
In fact, I can proceed those test while can't boot up?
Memories Rise LED Red Lights Up a second then system down again! This is the situation right now.
*
This post has been edited by zeroendless: Apr 18 2017, 03:45 PM
TSmactreouser
post Apr 18 2017, 04:56 PM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(zeroendless @ Apr 18 2017, 03:41 PM)
i was under the impression that u only experience random crashes now and u can boot it up. No, you can't do a memtest if you can't boot it up

Double check both the memory raise cards and make sure all sticks are both set and lock it. Then do a SMC and PRAM reset (search for the instruction if u don't already know)

If it still doesn't boot, then it's a good time using the previous Ram stick one by one test and see which one has the problem. If it does, run it bit longer till u figure out which one has issue or process to memtest. There are two raise cards, try swamp and change stick on different card too. It could also Ram problem only when number of sticks are used together so your tests should cover that as well.
*
Hey, Bro. thanks for reply!
Actually, it happened a few years back, and I can't remember what was the root issue. Whether Graphic Card or RAM Order!

So, as your view, my case or Mac Pro 2008 most probably RAM causes the boot up issue?

Yes, I did swap the Ram Riser Board quit3a few times and test on Memory Stick one by one. Btw, let me try again tonight!

Actually, there is only 2X2GB and 2X1GB RAM for the Mac Pro. I believe the 1GB RAM supposed the original one?!

The TEST:
Both Riser Board must be inserted, right?
I shall take one RAM each test? Either insert to Upper or Bottom Riser Board, right?
zeroendless
post Apr 18 2017, 07:23 PM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
I can't recall if both needed to be inserted. it was long time ago when i owned it. I believe top riser must be used if your system only have a pair.

I do think Ram was your problem. Mine started with same problem, occasionally crashed then froze at start up. When it starts to freeze more often, that's where i had it. See with Mac, you don't always restart your machine, sometimes for month! so you don't notice start up problem until it crashes and can't start.

Macpro 2008 Ram i think runs in dual channel mode. So you must used a pair on same size next to each other and since you have diff size in pair. you have to be careful not to mix match. see the spec here
https://manuals.info.apple.com/MANUALS/0/MA...oryDIMM_DIY.pdf

This is the combo i would try for testing

Test 1
Top Riser : 2x2gb
bottom : none

Test 2
Top Riser : 2x1gb
bottom : none

Test
Top Riser : 2x2gb, 2x1gb
bottom : none

Test
Top Riser : 2x1gb, 2x2gb
bottom : none


Test
Top Riser : 2x1gb
bottom : 2x2gb


Test
Top Riser : 2x2gb
bottom : 2x1gb

at this point you still can't figure out the start up issues, then try runs memtest on test1 and test 2, if still nothing then go back to combo that gives you problem and runs a memtest



QUOTE(mactreouser @ Apr 18 2017, 04:56 PM)
Hey, Bro. thanks for reply!
Actually, it happened a few years back, and I can't remember what was the root issue. Whether Graphic Card or RAM Order!

So, as your view, my case or Mac Pro 2008 most probably RAM causes the boot up issue?

Yes, I did swap the Ram Riser Board quit3a few times and test on Memory Stick one by one. Btw, let me try again tonight!

Actually, there is only 2X2GB and 2X1GB RAM for the Mac Pro. I believe the 1GB RAM supposed the original one?!

The TEST:
Both Riser Board must be inserted, right?
I shall take one RAM each test? Either insert to Upper or Bottom Riser Board, right?
*
This post has been edited by zeroendless: Apr 18 2017, 07:25 PM
TSmactreouser
post Apr 18 2017, 08:43 PM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(zeroendless @ Apr 18 2017, 07:23 PM)
I can't recall if both needed to be inserted. it was long time ago when i owned it. I believe top riser must be used if your system only have a pair. 

I do think Ram was your problem. Mine started with same problem, occasionally crashed then froze at start up. When it starts to freeze more often, that's where i had it. See with Mac, you don't always restart your machine, sometimes for month! so you don't notice start up problem until it crashes and can't start. 

Macpro 2008 Ram i think runs in dual channel mode. So you must used a pair on same size next to each other and since you have diff size in pair. you have to be careful not to mix match. see the spec here
https://manuals.info.apple.com/MANUALS/0/MA...oryDIMM_DIY.pdf

This is the combo i would try for testing

Test 1
Top Riser : 2x2gb
bottom : none
 
Test 2
Top Riser : 2x1gb
bottom : none

Test
Top Riser : 2x2gb, 2x1gb
bottom : none
 
Test
Top Riser : 2x1gb, 2x2gb
bottom : none
 

Test
Top Riser : 2x1gb
bottom : 2x2gb
 

Test
Top Riser : 2x2gb
bottom : 2x1gb

at this point you still can't figure out the start up issues, then try runs memtest on test1 and test 2, if still nothing then go back to combo that gives you problem and runs a memtest
*
Wow...Bro. Appreciate your kindness and patience upon my case!
Unfortunately, TESTED all possibilities, but NO LUCK at all! cry.gif

As for Memory Test, do you think i could proceed for my Mac Pro unable to boot up?!
zeroendless
post Apr 18 2017, 10:28 PM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
No, you can't

Have you try to reset smc and pram?

QUOTE(mactreouser @ Apr 18 2017, 08:43 PM)
Wow...Bro. Appreciate your kindness and patience upon my case!
Unfortunately, TESTED all possibilities, but NO LUCK at all!  cry.gif

As for Memory Test, do you think i could proceed for my Mac Pro unable to boot up?!
*
TSmactreouser
post Apr 18 2017, 10:53 PM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(zeroendless @ Apr 18 2017, 10:28 PM)
No, you can't

Have you try to reset smc and pram?
*
Bro. impossible, It only can stand for 2 seconds after powered up sweat.gif
What should I do for the next troubleshoot? hmm.gif Hammer it...Haha
zeroendless
post Apr 19 2017, 04:42 AM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
Just to make sure you done right. SMC reset required unplug power and wait for at least 15 seconds. I did that every time i got the riser issues on restart. That was the general SMC reset for Mac.

If you don't have the services manual, there are more lengthy step of reseting on the Macpro (Real Time Clock RTC Reset) and RED light trouble shooting guideline so you can pin point the issues
http://tesselator.gpmod.com/_Text/MacPro_Service_Manual.pdf

QUOTE(mactreouser @ Apr 18 2017, 10:53 PM)
Bro. impossible, It only can stand for 2 seconds after powered up  sweat.gif 
What should I do for the next troubleshoot?  hmm.gif Hammer it...Haha
*
TSmactreouser
post Apr 19 2017, 09:54 PM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(zeroendless @ Apr 19 2017, 04:42 AM)
Just to make sure you done right. SMC reset required unplug power and wait for at least 15 seconds. I did that every time i got the riser issues on restart. That was the general SMC reset for Mac.

If you don't have the services manual, there are more lengthy step of reseting on the Macpro (Real Time Clock RTC Reset) and RED light trouble shooting guideline so you can pin point the issues
http://tesselator.gpmod.com/_Text/MacPro_Service_Manual.pdf
*
Hi Bro. I really thank you for the guide and the super useful troubleshooting link!
According to the Diagnostic LEDs chart, when I pressed on Power On Button, immediate it shuts down and I monitoring the LEDs... I noticed that the LED 4 & 5 are Flashed Once (every time when I powered on then it shuts down). As the Chart explain, my Mac Pro might facing CPU Over Temperature (Overheating?) And the Troubleshoot as :

Verify proper heat sink installation.
Verify all thermal sensors are properly connected.
Verify all fans are operating properly, especially the front intake fan.


In fact, I have no idea how to check...haha.

Hope you may give me some ideas? Thanks!

** In fact, I just leave it for whole day, never even boot up as it immediately shuts down every time when i was powered up. How could the CPU Over Temp ?


Attached thumbnail(s)
Attached Image Attached Image Attached Image
TSmactreouser
post Apr 20 2017, 12:19 AM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(mactreouser @ Apr 19 2017, 09:54 PM)
Hi Bro. I really thank you for the guide and the super useful troubleshooting link!
According to the Diagnostic LEDs chart, when I pressed on Power On Button, immediate it shuts down and I monitoring the LEDs... I noticed that the LED 4 & 5 are Flashed Once (every time when I powered on then it shuts down). As the Chart explain, my Mac Pro might facing CPU Over Temperature (Overheating?) And the Troubleshoot as :

Verify proper heat sink installation.
Verify all thermal sensors are properly connected.
Verify all fans are operating properly, especially the front intake fan.


In fact, I have no idea how to check...haha.

Hope you may give me some ideas? Thanks!

** In fact, I just leave it for whole day, never even boot up as it immediately shuts down every time when i was powered up. How could the CPU Over Temp ?
*
https://www.youtube.com/watch?v=xG28ilOOXOs

but mine just a blink, wasn't solidly RED. so....?
zeroendless
post Apr 20 2017, 09:33 AM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
First make sure you properly reset the SMC otherwise the error will always be there.
Blink once probably not the issue. It should stays solid

There's a SMC Reset switch on the board if you have not tried it. Page 113

Try remove GPU and see you can boot from it. I think the machine can boot if GPU is removed, just not when it's bad. May be see you can hear the chime or see the network shares if it does boots.

If not, at this point, i would remove all attached hardwares and try do a simple test one by one

any usb devices, remove it
remove hdd
remove cd drive, cable should do


This post has been edited by zeroendless: Apr 20 2017, 09:47 AM
TSmactreouser
post Apr 20 2017, 10:22 AM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(zeroendless @ Apr 20 2017, 09:33 AM)
First make sure you properly reset the SMC otherwise the error will always be there.
Blink once probably not the issue. It should stays solid

There's a SMC Reset switch on the board if you have not tried it. Page 113

Try remove GPU and see you can boot from it. I think the machine can boot if GPU is removed, just not when it's bad. May be see you can hear the chime or see the network shares if it does boots.

If not, at this point, i would remove all attached hardwares and try do a simple test one by one

any usb devices, remove it
remove hdd
remove cd drive, cable should do
*
Thanks for keep pulling me up!

As suggested, SMC Reset is just easy as Pull Out Power Cable wait for 15-20 seconds, then plug in power cable wait for 5 seconds, turn on power switch. In fact, No Luck.

Reset Button On the Right of Logic Board, PRESSED but No Restart at all, I should say Nothing Activities after that.

Hear No Chime, just turned off before Chime.

Boot up without Graphic Card, No Luck too.

Bout up without all devices : removed Hard Drives, USB Devices included Keyboard, Optical Super Drive, just the power cable hooked up. No Luck!

** a long pressed on Power Switch then released and power up with switch button again, all FANS Ran Speedily for a second then click sound appear for trying to boot up but then turned off immediately!

** RAM reseat and test bad RAM one by one, pair by pair, up and down. Boot up with and without RAM Riser Boards, No Luck!

** Power cable replaced, plug in different wall plug, No Luck.

That's the picture!
zeroendless
post Apr 20 2017, 05:10 PM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
QUOTE(mactreouser @ Apr 20 2017, 10:22 AM)
Thanks for keep pulling me up!

As suggested, SMC Reset is just easy as Pull Out Power Cable wait for 15-20 seconds, then plug in power cable wait for 5 seconds, turn on power switch. In fact, No Luck.

Reset Button On the Right of Logic Board, PRESSED but No Restart at all, I should say Nothing Activities after that.

Hear No Chime, just turned off before Chime.

Boot up without Graphic Card, No Luck too.

Bout up without all devices : removed Hard Drives, USB Devices included Keyboard, Optical Super Drive, just the power cable hooked up. No Luck!

** a long pressed on Power Switch then released and power up with switch button again, all FANS Ran Speedily for a second then click sound appear for trying to boot up but then turned off immediately!

** RAM reseat and test bad RAM one by one, pair by pair, up and down. Boot up with and without RAM Riser Boards, No Luck!

** Power cable replaced, plug in different wall plug, No Luck.

That's the picture!
*
That leaves possibility of power, logic board and riser cards. If your logic board is bad, it would be way too expensive unless you can find a used one. U have to find local apple service stores who has spare parts to do further diagnose. I have a macbook pro one i spilled water on it and the logic board gone bad. The cost to replace one is as costly as a new macbook pro. Good thing it was under warranty and i dried the darn thing before bring it in.

Good luck, man.

This post has been edited by zeroendless: Apr 20 2017, 05:15 PM
TSmactreouser
post Apr 20 2017, 09:07 PM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(zeroendless @ Apr 20 2017, 05:10 PM)
That leaves possibility of power, logic board and riser cards. If your logic board is bad, it would be way too expensive unless you can find a used one. U have to find local apple service stores who has spare parts to do further diagnose. I have a macbook pro one i spilled water on it and the logic board gone bad. The cost to replace one is as costly as a new macbook pro. Good thing it was under warranty and i dried the darn thing before bring it in.

Good luck, man.
*
Oh... too bad! However, you probably will encourage me to send for diagnose, right?
zeroendless
post Apr 20 2017, 10:21 PM

Casual
***
Junior Member
352 posts

Joined: Jan 2016
QUOTE(mactreouser @ Apr 20 2017, 09:07 PM)
Oh... too bad! However, you probably will encourage me to send for diagnose, right?
*
Let's put thing in perspective here.

There's not much value in 2008 Mac Pro. I sold mine for $450 USD with 16G Ram, SSD, upgraded GPU. If i had have a bad logic board, ordering a new one would cost me probably 3-4 times more it values. I would rather not fixing it if i can't find a used part.

I would call in Apple center and find out how they charge on diagnosing and repair cost. Then I would bring in local computer stores who has spared parts and can pin point the issues. If they manage to find out the problem and bad hardware, then you will decide what's more cost effective. Save the money, buy a faster new Mac or bite the bullet.

But don't give up yet. I went though a lot when the GPU went out, i was ready to throw in the towel on logicboard or riser card and turn out it was the GPU. I was lucky to find a guy would let me test on his spare video card before buying from him.
TSmactreouser
post Apr 20 2017, 10:28 PM

Look at all my stars!!
*******
Senior Member
2,512 posts

Joined: Sep 2007


QUOTE(zeroendless @ Apr 20 2017, 10:21 PM)
Let's put thing in perspective here.

There's not much value in 2008 Mac Pro. I sold mine for $450 USD with 16G Ram, SSD, upgraded GPU.  If i had have a bad logic board, ordering a new one would cost me probably 3-4 times more it values. I would rather not fixing it if i can't find a used part.

I would call in Apple center and find out how they charge on diagnosing and repair cost. Then I would bring in local computer stores who has spared parts and can pin point the issues. If they manage to find out the problem and bad hardware, then you will decide what's more cost effective. Save the money, buy a faster new Mac or bite the bullet.

But don't give up yet. I went though a lot when the GPU went out, i was ready to throw in the towel on logicboard or riser card and turn out it was the GPU. I was lucky to find a guy would let me test on his spare video card before buying from him.
*
Great Point of View, Bro! Thanks!

Yup. I might need to go for diagnose first, otherwise can't tell the problem! I heard a lot of them mentioned about most probably caused by GPU or RAMs. Don't know much it cost for diagnose recently?
ychlee
post May 9 2017, 10:44 PM

On my way
****
Senior Member
602 posts

Joined: Apr 2010


could be the power supply
malfunction power supply, same case to me whenever I hit the on button within split seconds it went off....


 

Change to:
| Lo-Fi Version
0.0210sec    0.42    6 queries    GZIP Disabled
Time is now: 21st December 2025 - 06:05 AM