Exactly same problem since last week, I thought it is just me.
Called customer service and they said everything is fine on my account, I am also not sure what else can be done.

This post has been edited by akafoz: Dec 23 2024, 09:09 AM

I am not sure if I found the trigger of this issue.

The hotlink service was normal and connected to Singtel (no i do not have data roaming on or purchase any roaming package, just need phone to receive bank SMS etc).
After i purchased some voucher in apps and the credit balance fall to RM 9 and connection was lost.

I top up Rm5 and connection resume after short while. I believe need to have credit about RM10 (the cost of 1 day pass roaming) to maintain basic roaming.

Glad to help.