Hi,

I just wanna ask, my supplier sent refund money from her cimb bank to maybank using IBG normal transfer on 8th April Saturday 1:03am. She sent me the sc of the transaction it says "accepted for processing" but I still haven't receive it until today. When I ask her to check the transaction from her account, the status is Pending. Does anyone know why? And what should I do?

There's no processing performed today.
You'll get your money on Monday before noon.

Details: http://www.cimbbank.com.my/en/personal/ban...sfer-funds.html

This post has been edited by David83: Apr 15 2017, 02:54 PM

Usually 3 business days.

Actually you should have received it on 10th Apr.
Ask her to complain to CIMB asap to resolve this.

Won't be that long.
The time has been drastically shortened after directive from BNM.

Something's fishy with TS's partner

Yes it. Unless the amount is very big or the account is lack of money.
I always perform normal IBG from CIMB to Maybank. Both is my own account.

Instant transfer only cost 50 cents.
I don't see any reason why TS's partner don't just pay 50 cents for immediate transfer

This post has been edited by heavenly91: Apr 15 2017, 03:04 PM

Its been a week since she made the transfer and I haven't received it. Should I be worry?

Actually not worth to pay more for it as the normal transfer is promised to have fund available at the recipient account by end of the way on weekdays.

Yea, I did ask her to call the bank. But she keep on saying its still pending, just wait. What should I do? 😞

She's cheating you.

Be prepared to file a police report and tribunal court when that happens...

Keep all evidence of your conversation to strengthen up your case.

How it is possible TS's transaction didn't went through when it's already been 1 week?

Felt fishy on the supplier...
Don't think would be that long..
Her answer also fishy..

Could be some problem with the account itself.
But refund should have been initiated if the transaction is failed.

You should have received the money on 10 April latest by 11am. Pls ask your supplier to check with CIMB and perhaps you can also check with Maybank too whether any indication of incoming funds.

For IBG transfer, the recipient either receives the fund on the same business day or the next business day depending on when the sender do the transfer.

She did not receive money credited back to her acc as well.

Based on my experience last time, I used the standard GIRO to service my property loan.
I asked them what's taking them so long and they told me by 3 business days.

Yes, I told her to check with cimb again. Um I don't think maybank can check it?

How can you be sure about that?
She can make false claim about it.

I hope she's not cheating 😫

When it comes to money, you cannot rely solely on HOPE..

It's nothing personal, it's all about business...

You better get a clearer picture from her Asap

Your receiving bank is Maybank right? No harm for you to just ask whether any indication of incoming funds.

Then I'm not sure what had happened. The central bank has been quite strict in asking the banks to comply with the delivery time frame.

Reusing this thread for the same question. Does anyone face any issue with receiving late fund transfers from CIMB to Maybank account via IBG Normal transfer? I had a sender who sent money to me yesterday at 11pm by right I should be receiving the money at 11am today but I have yet to receive the funds

Ya. The Cxxx-click also like that, don't use