Sep 11 2017, 06:22 PM
QUOTE(MandyG @ Sep 11 2017, 01:47 PM)
I could like to seek advise.... My amex been fraud and been charged rm9k+. I called card centre to blocked my card. I also submitted my dispute form. May I know anyone here successful in dispute? The amount is too huge as the CS asked me to pay first. Should I pay first (but not I spend it) or drag it? thanks
It depends on the type of transaction. If it's internet transaction without OTP (SMS) verification, high chances the dispute will be successful. If it's transaction performed at merchant's terminal, then it will takes time as MBB need to liaise with the merchant's bank for proof of purchase.
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