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 LYN Official Perodua Bezza Club V3

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A2R2
post Oct 5 2017, 08:25 PM

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DISAPPOINTED!

Supposed to collect my car today advance version.

While inspecting the car, i saw 1 loooooong scratch on the dashboard.

Complained, and the sa told to come back and pick up the car this Saturday after getting a new dashboard.

First perodua experience.
A2R2
post Oct 6 2017, 10:33 AM

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QUOTE(chasepack @ Oct 6 2017, 09:51 AM)
SA fail... 

SA supposed to be final gate to check the car before handing over the keys to the customer.
This is just in case something happens during the delivery from factory to showroom (accidents happen).

SA actually have a long checklist that they are supposed to sign off on.
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Yup.

After that disappointing discovery, SA told me she will replace it with a new dashboard and i can collect the car this saturday. So i gave her the keys and leave the car with her for fixing, in case she can fix it by friday(today!).

Then we parted ways. However, as this is the first "rejected" car that I've purchase, somehow i feel that i need to check the car thoroughly in case anything broken. That include test drive the car.

So i returned back to the showroom and told my SA to test drive the car. It will be a waste of time to keep returning to sc if there's another problem after collecting it.

Test drove it for 15min.Thank god, everything is ok, period.

Returned to showroom, long story short, i simply pop up the hood to see the engine bay. Yes everything looks normal, UNTIL i saw another looong paint chipping at the ront bumper, just below the perodua badge. A deep looong paint chipped off the bumper. It's hard to notice as i pick-up silver colour.

Complained la. sa try to deny at first, simply say it's residue from Polish and waxing. But who is she kidding?

And i don't think a simple touch up will make it. Quite deep. Huh. I think it won't be ready by Saturday.

A2R2
post Oct 8 2017, 07:09 AM

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QUOTE(spreeeee @ Oct 6 2017, 02:55 PM)
got photo to see how bad was it?  vmad.gif
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I told the sa to take pictures as proof for me rejecting the car, but me myself forgot to take pictures. Silly right?😪

Anyway, sa call on Saturday to pick up the car. Yes, all problems fixed. Only the paint job on front bumper is not thoroughly done (seems paint not smooth, like small inverted dots on some spots, but not as visible as before). i think it's still okla, but need to get them fixed by sc again when i got time.



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