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 Nintendo Switch Official Thread v2, Portable? Home console? whynotboth.jpg

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kei_katsuga
post Feb 28 2022, 05:21 PM

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Hi guys,

I traded my v2 unit to Oled unit today.
However I noticed that the there's only 480p & automatic for TV Resolution settings.
Even when docking, the display on monitor is on 480p.
When it was on v2 dock unit connected to the same monitor, there is an option for 1080p and 720p.

I called Maxsoft today and it seems like it was the first time they heard of this issue and just asked me to try to reset/initialize the switch again, which I have done multiple time but still got the same issue.

I also tried the suggestion here https://www.reddit.com/r/NintendoSwitch/com...ue_when_docked/ but still no dice.

Any of you guys encounter this issue?
kei_katsuga
post Mar 1 2022, 08:59 AM

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QUOTE(jhleo1 @ Feb 28 2022, 06:46 PM)
Try dock into other TV to test out. Make sure TV settings correct. Restart TV after changed settings. Else no choice to claim warranty.
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Apparently it's the monitor.

Tried on another older monitor and the 1080p options appear.
Retried on the previous monitor, the options dissapear again.

A bit weird since the older monitor is at least 5 years older than the previous one but since it's working I'm not going to complain.
At least can confirm the dock and Oled unit is not faulty.

Thanks.

 

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